Lucky offers advice on how to get United to give you travel credits instead of free tickets when you take a ‘bump’ or voluntary denied boarding. Travel credits are much more flexible and tickets purchased when them earn miles, so in general far more desirable.
Bottom-line is to be nice, be discrete, and not make the gate agent’s life more difficult so it’s easy for them to give you what you want.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
