A Bizarre Flight: The Man Who Sat Sideways from London to Toronto [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Flew business class to Rome last year on BA. I didn’t do any research about the airline and from what I had seen from their advertisements and considering it’s Britains flagship airline that it would be decent. Nothing could be farther from the truth.

    Worst business class experience I’ve had. Super old skool layout. I did have a lie flat seat but was very exposed to the aisle and the “bed” was very narrow. Food, drink, and service was not up to par.

    Shame on me. Won’t ever fly BA again.

  2. While it is deplorable that BA tried to make money out of a broken seat a little perspective is needed. The passenger could have made a substantial pillow out of clothes or other material from his carryon to get added cushioning or even used a blanket if BA still has such things. Much easier to deal with than the woman I was drove by last night who’s brains were splattered on the pavement between the tires of a cement truck.

  3. It’s an airliner… They have inflight magazines and duct tape. Tape a few to the top part of the seat to cover the one inch (wide) bolt+nut to mitigate the safety hazard and give him a pillow. THEN comp their tickets.

  4. I flew BA Business paid in full LHR-JFK. I was kicked out on my seat because a couple needs to be seated together. I was sitting on the single club world suite it didn’t made sense but I moved to the seat they offered not to create any drama. The seat was broken, tv not working and food choices not available when they asked what i want to eat. They gave me an extra amenity kit to apologize

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