About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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TODAY: KLM Flight Headed Back to Amsterdam After It Had Already Made It To North America

klm planes
Nov 28 2019

KLM’s Amsterdam – Mexico City flight turned around back to Amsterdam when it had already made it to North America on Thursday, sending passengers back to where they started.

If I were a passenger on the flight I certainly wouldn’t second guess the judgment not to take risks. However I’d hope to land somewhere closer to where I was headed.

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The Awkward Truth About Airbnb’s Effect on Rents

airbnb mobile
Nov 28 2019

Airbnb is politically unpopular in many cities. Opponents of the homesharing service are a mixture of hotel industry lobbyists and local residents who believe they pay higher rents because units that would otherwise be available to them are put on the market for tourists instead.

New research though shows that it isn’t the poor – least able to bear the burden of increased rents – suffering from Airbnb. According to a paper by Sophie Calder-Wang of Harvard (.pdf) the “increased rent burden falls most heavily on high-income, educated, and white renters, because they prefer housing and location amenities most desirable to tourists.”

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The Apple Card is a Stumble Step on the Road to Perfecting Artificial Intelligence Advertising

iphone 5s
Nov 28 2019

Major tech companies are moving into financial services because they think their ubiquity gives them the ability to succeed in an adjacent space, because they have strong brands, and because their tech focus allows them to appeal to a younger ‘new affluent’ demographic.

For the tech companies and issuers the biggest play is financial data.

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Let Me Thank You

horderves on a beach
Nov 28 2019

Similar to last year I thought I’d take the Thanksgiving opportunity to express my thankfulness for each of you that reads my blog and interacts with me throughout the year. I’ve said this many times before but I really do consider myself one of the luckiest people, and certainly much more fortunate than I could have ever imagined.

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