About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Iranian Beauty Queen Has Been Living in the Manila Airport For Two Weeks

Oct 29 2019

Beauty pageant winner Bahareh Zare Bahari, who has been living in the Philippines on a student visa, was detained on her return to Manila from Dubai two weeks ago because Iran submitted a ‘red notice’ to Interpol seeking her arrest and deportation. She’s seeking asylum, claiming Iran is abusing the Interpol process to silence dissenters. Interpol won’t reveal information about arrest warrants without the permission of the country submitting the request.

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Airline Employee Reportedly Listed Passenger’s Clothing on Facebook Marketplace

Oct 28 2019

Checked baggage is always ‘at risk. American Airlines is now reimbursing a Tulsa passenger for $1000 after her lost luggage turned up on Facebook Marketplace, being sold by a baggage worker there. The passenger had them ‘dead to rights’ too – the bar code on the new Patagonia jacket being sold matched her receipt for the purchase, she says.

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When American Retired the MD80, CEO Doug Parker Was Burying the Old American

Oct 28 2019

For American Airlines CEO Doug Parker the retirement of the MD80 was symbolically the end to the old American.

Instead of MD80s with more legroom in first class, Main Cabin Extra, and coach the new American is Project Oasis with poorly thought-through seats up front, seats with very little padding in back, and seats closer together across the board.

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Barclays Relaunched the Uber Card, Now Gives 5% Back Across All Uber Spend (Rides, Eats, Etc.)

phone with uber on it
Oct 28 2019

Barclays is re-launching their Uber Credit Card today with a new value proposition. You can apply online or in the app and current Uber cardholders will be transitioned to the new product in the first half of 2020 after being notified by email and their monthly statement.

The new card earns Uber cash rather than cash back, but offers a ton of value across all Uber spend.

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American Airlines is Launching Two New Flights to New Zealand

skyline
Oct 28 2019

American Airlines has just announced two new flights to New Zealand – Dallas Fort Worth – Auckland and Los Angeles – Christchurch. Since Air New Zealand abandoned its non-stop U.S. – Christchurch flying this will be the only flight between the U.S. and New Zealand’s South Island.

Both flights are non-daily and seasonal, and add to American’s seasonal service between Los Angeles and Auckland (which will see a slightly expanded winter 2020-2021 season starting October 7).

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United’s Chief Commercial Officer Throws Shade at American: Extra Legroom Seats are Needed for Elites

united planes runway
Oct 27 2019

Andrew Nocella, United’s executive vice president and chief commercial officer – who came to United with Scott Kirby and who was responsible for many of the negative changes at American Airlines once legacy US Airways management took over – offered some important observations about their customers at the airline’s media day.

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