Mar
20
2018
United’s poor handling of pets has been in the news a lot over what’s really just the last week but given the barrage of media feels like far longer.
After forcing a dog into an overhead bin where it ultimately died, shipping a dog to Japan by mistake, and then loading a third dog onto the wrong aircraft — so for PR reasons they actually diverted that plane to deliver the dog to its proper destination, keeping all of the passengers onboard waiting, they are finally acknowledging what I’ve been saying for years: United has a problem with how it handles pets.
