Two years ago, when there was still a plan on the table for Starwood to be independent even as their board shopped the chain to other companies, they announced a $100 million marketing plan to revive the lagging Sheraton brand.
In fact in Asia Pacific, the Sheraton brand is strong. It signals quality. Sheratons are generally nicer than nearby Westins. The Sheraton Grande Sukhumvit is a true world class hotel, for instance.
Friday’s Air India Chicago – Delhi flight AI126 was delayed — because the FAA wouldn’t allow the plane to leave. Inspectors found missing tags displaying technical standard order numbers on seat belts of 44 passenger seats and 12 flight attendant seats.
Turbulence is dangerous and it can come out of nowhere taking passengers and crew by surprise. That’s why airlines tell you — and it’s a good idea — to keep your seat belt fastened even when the seat belt sign is off. And the instruction is to keep it fastened low and right across your lap.
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Usually the reasons not to check a bag are the risk the bag will be lost, and the extra time checked baggage takes at the airport. But here’s a good reminder that bad things can happen to your belongings when they’re out of your possession.
Star Alliance airline and United partner ANA is selling business class between Vancouver and Sydney via Tokyo from $597 roundtrip. That’s a fare worth buying separate tickets to and from Vancouver for!
When an airline substitutes a smaller plane than the one originally scheduled, airlines aren’t required to compensate passengers under DOT rules.
On a 50 seat regional jet (or any aircraft of 30-60 seats) DOT rules do not require airlines to provide involuntary denied boarding compensation at all.
One of the best deals in travel has been the British Airways AARP discount. I’ve loved stacking British Airways business class sale fares with $400 off business class fares and even a further 10% discount for eligible Chase credit card holders (using promo code CARDOFFERU).
Yesterday I wrote about how to get unlimited inflight internet for $10 a month.
It turns out you can get it even cheaper. I’ve been spending $50 a month for unlimited American Airlines internet from Gogo. I buy internet on other airlines when I fly them. This deal is amazing.
Hyatt’s CEO says, “We’ve seen very positive member response both in terms of acquisition of new members and retention of new members and their spend.”
That’s highly misleading.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
