About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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How Long It Takes to Transfer Starwood Points to New Partner Korean and Korean’s Astounding Award Hold Policy

Aug 24 2015

Starwood now lets you transfer points to Korean Air, which is an amazing partner for first class awards, Europe business class awards, and Hawaii awards. Chase transfers to Korean are usually instant. In my first test Starwood took between 4 and 5 days. But that’s ok — because of Korean’s incredibly generous ‘hold’ rules.

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Congratulations, Delta! This is Why They Don’t Need a Competitive Frequent Flyer Program

Aug 23 2015

Delta has set a number of operational reliability records this summer.

I find Delta’s frequent flyer program both untrustworthy and less valuable than competitor programs. But I also think they run a good airline operation. Since an airline’s primary function is to get you from origin to destination in a safe and reliable manner, it makes sense to fly Delta especially on a non-stop basis and where their schedule is advantageous.

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Review: Intercontinental Times Square

Aug 23 2015

Three years ago I stayed at the Intercontinental Times Square as a Royal Ambassador elite member. I was upgraded to a suite and had unlimited free drinks from the minibar.

Last month I found myself back at the hotel no longer even an Ambassador. In fact, it was my first IHG stay of the year. I was speaking at a conference that was originally scheduled to be held at the Trump SoHo. Less than a week out the event was moved to the Intercontinental because Trump.

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