Delta Air Lines may be starting to turn a corner with their internal operations finally, after melting down on Friday, cancelling thousands of flights (nearly 3 times as many as in all of 2019 and more cancellations than in all of 2018 and 2019 combined), and displacing hundreds of thousands of passengers.
Passengers won’t notice it today but the pieces are beginning to come into place to get to a better place.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Monday was supposed to be better for Delta than Sunday – and it was, just cancelled ‘only’ 1,153 flights or 29% of their operation, and delayed another 45% more. On Sunday it was 36% canceled and 44% delayed.
There’s no end in sight because even before 6 a.m. Tuesday they’ve already cancelled over 10% of the day’s flights. They have planes out of position for maintenance – perhaps as many as 40% of their aircraft – and they still don’t know where their crews are and can’t get them assigned to flights.
Delta Air Lines has been a mess since Friday. CrowdStrike brought down systems all over the world, but other airlines recovered while Delta continues to be an operational disaster. They’re explaining internally what happened.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Since all of the major transferable currencies – Chase, American Express, Citi, Capital One and Bilt – transfer to Air France KLM, most of you have access to these points. Pricing is much lower than you’ll find through El Al directly, or through Delta.
Israeli Prime Minister Benjamin Netanyahu visits the White House and speaks to Congress this week. His travel to the U.S. is on board Wing Of Zion, Israel’s Air Force One. And this is the first trip abroad using the reconfigured aircraft. Here’s a first look inside while the plane is in its intended operational service.
Delta often claims to have been the first airline to fly with business class suites, but that isn’t true. Qatar Airways was first, and their QSuite debuted seven years ago and remains one of the best business class products in the sky. The overall Qatar Airways business class experience is better than first class on airlines like British Airways and American.
It is clear that you do not want to be a Delta customer even today, which hopefully will be better than the past three days. As of 6 a.m. Eastern the carrier has ‘only’ scrubbed 15% of its flights while American is at 1% and United 0%.
A passenger on Frontier Airlines flight 1449 from Atlanta to Denver Friday evening says they were bumped from the aircraft after they had already boarded in order to make room for staff. She says she was “threatened with arrest” if she didn’t give up her seat, and she missed the wedding she was headed to. The flight wound up taking off without her.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
