Passengers screamed as United Flight 5971 plunged 4,000 feet. One said they thought it was the end — and a menu stayed jammed in the ceiling until landing.
If there’s one thing I try to avoid when picking out a hotel for vacation it’s the ‘resort factory’ – the kind of large place where you have to get down to the beach or pool before 8 a.m. and place a book or towel out to have any hope of getting a chair.
A clearly intoxicated passenger grabbed another woman’s hair, slapped and spat at her, and shouted body-shaming insults on a Southwest Airlines flight from New York LaGuardia to Kansas City back on June 16. The woman was restrained with zip-ties, and she was ultimately removed from the aircraft back into the terminal on a gurney.
American here is explicit that they will run flights to Europe from New York JFK using these brand new A321XLR narrowbody planes as “the primary mission.”
Plans for a Charlotte Flagship lounge are a long time in coming, but the delay may ultimately be worthwhile because the new design template now seen in Philadelphia is so much nicer than the existing business class lounges.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Over the summer British Airways tested removing water from meal trays in coach on long haul flights. Instead of water bottles, passengers had to request water in small plastic cups.
A passenger flying American Airlines out of Orlando Melbourne International Airport says he was effectively removed from his flight thanks to understaffed and unresponsive employees. “Rules are rules.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
My biggest takeaway here is that Bilt points are so good I can literally look at a potential 100% bonus on transfers to Virgin and shrug, preferring to save my points for the next opportunity since I’m confident even better ones will come along.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
