Delta Just Added Austin-Phoenix — And American Airlines Now Has A Two-Front War To Fight

Delta has plans to dominate Austin. They’re in talks for a non-stop flight to Seoul. They’ve committed to two lounges – one of which will presumably be a Delta One business class lounge. They will have 15 preferential use gates once the airport’s new concourse opens, and 30 ticket positions.

Already, Delta has added a flight attendant base in Austin. They’re talking about offering up to 150 daily flights from the city. In the fall, on an earnings call, Delta explained that Austin growth comes because it’s such a great market for them to sign up customers for their American Express cards.

It struck me that they added Austin – Miami. That’s a route straight into an American Airlines hub. Miami is a place where Delta would like to grow, now that they own a stake in LATAM (a partnership they stole out from under American). American didn’t respond to the add, opening the door to more of an offensive against them from Delta.

  • I expected that growth to come at Miami
  • But so far it’s coming in Austin to another American Airlines hub

Delta will fly Austin – Phoenix twice daily, a route currently operated by American, Southwest, and Frontier.

Beginning Nov. 9, 2026, Delta will launch twice-daily nonstop service between Austin and Phoenix (PHX) operated by Delta Connection using an Embraer 175 aircraft. The new route connects Central Texas with Arizona’s Sonoran Desert, known for its vibrant culinary scene, championship golf courses, desert hiking and easy access to destinations like Scottsdale and Sedona.

Delta will anchor the current airport concourse. Southwest will anchor the new concourse once it opens. And Southwest operates a major presence in Phoenix as well. But it’s one that Delta will almost certainly need to serve as it grows non-stop flights from the city. They aren’t adding Phoenix because it’s a route that’s underserved. They’re adding it because it’s a place their customers will go, and they want to keep those customers inside their ecosystem. Incidentally, it connects two cities with chip plants (TSMC and Samsung) as well.

American is currently fighting a war with United over Chicago. American has pulled back significantly in Austin, but hasn’t been in a position to respond to Delta at Miami or now Phoenix. And American does have plans to roughly double its Austin footprint in the coming years. They may find themselves with a two-front war on their hands.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Comments

  1. “ American has pulled back significantly in Austin, but hasn’t been in a position to respond to Delta at Miami or now Phoenix.”

    Help me understand, Gary

    American was the biggest they’ve ever been in Miami in 2025 — even bigger than that in 2026 — and they are, I guess, not responding?
    Meanwhile, delta promised a “global gateway” in Miami and hasn’t done anything there in years. Their size is basically stagnant since 2023-2024. Their austin adds were at the expense of other flights.

    Phx? AA was the biggest they’ve been there since the merger in 2025 and even bigger in 2026

    I’m all about a clickbait article, but where the beef to support this?

  2. Given AA will have to retrench resources from ORD to use elsewhere with the FAA restrictions, couldn’t this growth easily be siphoned off to AUS or elsewhere (e.g., MIA, PHL)?

    Those planes have to fly somewhere, and ORD will no longer be an option.

    Similar story for UA albeit much bigger – we’re looking at ~150+ daily flights from ORD that will have to be sent elsewhere.

  3. DL doesn’t get into market share piu8ong contests but it does very strategically think through where it wants to grow.

    DL identified AUS as a focus city almost 10 years ago and allowed AA to burn out there and then DL moved in post-covid.
    Some people will never get it but DL measures the success of its strategies compared to the quarters that others use for success or failure of strategies.

    DL’s existing hubs are largely built out or require incremental growth. AUS is a nice 5 year project for DL.

    connecting DL’s strategies in AUS and MIA is a stretch but LA is on par w/ or ahead of AA in several of the markets that AA/LA jointly serve from MIA.
    MIA was only ever needed to connect Florida markets to S. America on LA. DL already has fairly high share from Central Florida and TPA and north to Latin America via ATL.
    DL clearly decided LA doesn’t need the feed and DL can better use resources other than for intra-Florida routes or in markets that DL can and does flow over ATL.

    The real opportunity for DL in MIA as well as from AUS is to central America and the southern tier of S. America, all of which can be done by narrowbodies. AUS will become a gateway similar to what UA has at IAH – heavily RJ and narrowbody focused with perhaps a flight to GRU or SCL in the future.

    AA doesn’t have anywhere near the ability to fight multiple strategic battles which ALSO include their 66,000th time trying to be relevant in NYC.

    DL is slowly building a hub in AUS and is making it a global hub, something that WN cannot do. DL has picked off routes from UA and made them an also-ran in AUS and will do the same to AA.

  4. “ DL is slowly building a hub in AUS and is making it a global hub, something that WN cannot do.”

    With 15 gates into the long term foreseeable future and less gates than southwest.
    I admire your optimism 😉

  5. Nice analysis, Gary ! Good comments as well, although I’m curious about @MaxPower’s remark about Southwest. Tim Dunn appears to be bang on when he states that Southwest can’t counter Delta globally, given that Southwest has literally zero widebody aircraft. Is MaxPower aware of some new technology that will allow a 737 to fly to Tokyo ?

  6. Not sure why you dragged American into this topic. AUS-PHX is dominated by Southwest, up to 8 flights per day. How many flights is Delta going to have? TWO???

  7. @TJ
    BA and oneworld are double daily to LHR (seasonally?)

    Delta and VS canceled LHR (before delta grew but long after the austin focus city announcement so it clearly wasn’t deemed a strategic investment) and KLM can’t even sustain daily service to Austin.

    KE is talking to delta about an austin flight but still codeshares with American to DFW because of how weak delta is in this region (it’s a specific carve out in the delta/KE JV ). But talking about flights to Asia vs announcing it are two different things. Samsung will be footing a big bill just to avoid a connection to austin.

    If there’s another “global hub” anywhere made up of 15 gates, I’d love to hear where it is. The future concourse gate allotment is done. Delta’s future size is known for some time.

    Don’t think I ever said southwest would start a global hub in Austin, but delta has yet to beat southwest in an announced focus city when Southwest was the incumbent large carrier

    The latest gate announcements from AUS only cement that long term second place for delta vs Southwest.

  8. Oh please – a “two front war??” Enough of the dramatic click bait already.

    DL is adding two measly E175s to a route that AA operates four mainline flights daily on (and WN operates seven daily rotations, obviously with 737s.

    Even MIA is hardly a big deal in the “two front war” – AA operates five flights to DL’s one – albeit on a 737.

    A real story would be DL adding DFW-AUS with 767s.

    Friday yawn….

  9. @Tim Dunn – I am not sure you recall, but prior to the pandemic, DL declared MIA a focus city, along with AUS, RDU and BOS. After the pandemic DL quietly backed away from referring to MIA as a focus city.

    MIA as a focus city never really made sense to me anyway. ATL makes a perfectly fine gateway for DL and LATAM without the competition from an entrenches AA and a loyal customer base. Seems DL is better off to offer O+D between Miami and South America while using ATL as the main gateway to the US.

  10. see above for why DL likely did not go ahead w/ more MIA domestic flights- LA didn’t need the feed. DL connects everything from MLB-TPA and north via ATL.

    15 DOMESTIC gates is more than enough to feed several international flights going east- west-and south

    PHX is just one more route from AUS where DL has taken on entrenched competitors including to their hubs and is doing fine – SFO, MIA etc.

    nobody builds hubs like Delta

  11. “nobody builds hubs like Delta”
    by securing 15 gates for the long term. noted lol. You forget those international ones are shared and BA is the biggest longhaul user of them right now. that isn’t changing any time soon, partner.

    You keep being you. Your hub definition is much more basic than mine

    “see above for why DL likely did not go ahead w/ more MIA domestic flights- LA didn’t need the feed. DL connects everything from MLB-TPA and north via ATL.”

    The absolutism from you with no shame or logic… that’s what I admire.

    Delta gave up on MIA “gateway”? Tim dunn: “well, it turns out LATAM doesn’t care about their passengers going anywhere else in the US from MIA nonstop” lol. They don’t need feed and what Delta “thought” LATAM needed in 2019 was just bad analysis lol

    you are amusing.

  12. I’m not here for comedy.
    I’m here for facts.

    Tell us how many int’l gates there are at AUS and how many hours/day BA uses them.

    Tell us how many hubs AA or UA has built since 1978.

    Delta has built JFK off of a much smaller Pan Am operation, LGA was built organically and with a little help from NW, BOS was built and rebuilt, same for SEA and LAX

    Yes, Max, nobody builds hubs like DL

    and DL is doing again in AUS – and you can’t stand to admit that DL will do what AA and UA cannot or will not do.

    The real hoot is that, based on your defintion of hub share, DL is the largest carrier in Texas right now.

  13. Honestly. . .who cares, it’s Austin a big college town (horns down). DL can’t run 150 flights out of 15 gates and AA is solid in PHX (and ORD too, so Kirby shut up). Between AA in DFW and UA in HOU, DL was left out and is making a next in Austin, that’s fine, TX is still AA country and DFW will be larger then ATL in a few year so. . . .again, who cares, enjoy flying regional jet flights or 717 without Wifi on DL,

  14. “ The real hoot is that, based on your defintion of hub share, DL is the largest carrier in Texas right now.”

    Somebody didn’t pass kindergarten reading comprehension 😉
    But hey
    You don’t read anything else I write or respond to it coherently
    Why would this be any different

  15. “ Yes, Max, nobody builds hubs like DL”

    Delta is -1 on hubs since merger?

    +Sea where they have only made Alaska bigger
    +bos — I’ll give delta this one — b6 isn’t Alaska

    -nrt
    -cvg
    -mem

    I think United is -1 with cle
    But AA is net zero

    I think that makes delta tied for the worst when it comes to hub creation 😉

  16. At this point in its development, DL adding PHX-AUS, or opping AUS-MIA, is for acquiring relevancy in AUS.

    As for MIA, I’m sure DL would take 15 or so gates in a heartbeat if such a number were available right now.

  17. As a Phoenix resident, very excited about the route and connection opportunities without having to backtrack to Hotlanta.

  18. Either way this has nothing to do with Miami or Phoenix and even less to do with AA specifically.

    It’s only about Austin and being more relevant there. It will not become an ATL. But it has upside.

  19. yes, I passed reading just fine, Max.

    You said that you can’t count market share in states where hubs are located.
    that means that AA, WN and UA’s market share can’t be counted in their Texas market share which makes DL the largest carrier in Texas.
    You have demonstrated over and over and over that you don’t think through the stupi225ity you post and I am just serving it right back at you.

    and, you once, again redefine the line to mergers… I said deregulation which is when US airlines were free to build hubs.

    DL has built more hubs than any other airline. Bar none.

    and the mere fact that AA hasn’t closed some hubs is a big part of their financial problems.

    AUS is DL’s next hub. They will do fine whether you admit it or not.

    In fact, the mere fact that you decry it will be reason to throw it, like most everything else you write, back in your face.

  20. “You said that you can’t count market share in states where hubs are located.”

    god you really are stupid. You made the claim that Delta was the biggest in the Midwest specifically due to their amazing position having two hubs in the midwest. I noted that, when you exclude the actual hub states, Delta’s hubs have actually done nothing for the size of Delta in the midwest because when you exclude MN, MI, and IL from the midwest and look at “who is the biggest”, delta is the smallest of the US4 airlines in the midwest so those amazing hubs you mention?
    YOUR overall argument was to suggest that Delta’s two hub strategy has been successful for them in the Midwest — data just doesn’t support that. It’s made them the biggest overall HUBS in the midwest when you combine MSP and DTW vs AA@ORD and UA@ORD but when you exclude the hubs themselves, Delta is the smallest.

    Despite being overall bigger than the UA and AA hub at ORD, they’ve done little to keep DL’s position in the midwest — which is the smallest when you exclude the hubs themselves.
    I also specifically mentioned several times that Delta is the biggest carrier in Michigan and Minnesota and not Illinois — kind of obvious but you can’t read and need things spelled out for you.

    The equivalent argument would be to talk about the biggest carrier in the Southeast if we exclude Georgia, TX, and NC.
    I realize your small brain struggles to read, but none of that means Delta is the biggest carrier in texas in any imaginary world you create in your mind.
    Learn how to read. You’re a waste of time.

    Per hubs… you are going to believe whatever you want. but delta has closed more hubs than any carrier since the mergers. No carrier has shown an inability more than Delta to sustain hubs — closing 3 — 4 if you include DFW. 😉 But they’ve also opened some and done well with some while also failing at others like focus cities that never grew into anything.

    Just go relax somewhere. You’re stupid.

  21. “The equivalent argument would be to talk about the biggest carrier in the Southeast if we exclude Georgia, TX, and NC.”

    Coincidentally, Delta is also not the biggest in the SouthEast under that frame of analysis

  22. So…@Tim Dunn are you ADMITTING that DL’s plan for MIA…ahem…FAILED?!? It sure as sh!t didn’t succeed. It was successful that AA feels they can expand gates in MIA. It was so successful that DL’s market share has barely budged in the last several years.

    Could it be???

  23. well, of course, they aren’t but it simply highlights how ridiculous it is to argue that market share in the state where an airline has hubs should not be counted – just as much as it would make DL the largest airline in Texas.
    Such manipulation of numbers doesn’t make sense and most of us can see that.

    Parker,
    you do realize that Latam just reported very strong profits – in fact, far stronger than much larger AA? and UA doesn’t even make money flying to Latin America and hasn’t since covid.

    You also realize that Brightline is taking a large chunk of intra- Florida non-automobile demand?

    DL clearly decided ALONG With Latam as DL’s JV partner that Latam didn’t need the feed at MIA which have duplicated what DL can and does carry via ATL other than for the southern third of Florida – which is simply too small to chase.

    you clearly demonstrate you are unable to see the forest for the trees but when DL and LA are doing as well financially as they are, they don’t need to chase low volume traffic.

  24. Austin itself is such a pretentious and arrogant place, im not surprised the city leaders approve more and more flights even though the airport is bursting at the seems (much like the city itself). Even when DL gets it’s precious 15 gates at the airport (early 2030’s) , it will still remain far below any other DL hubs with regards to assigned gates to DL. Yes they can grow at AUS, but they will almost certainly remain a focus city with far less actual (connecting passengers) versus, ATL, JFK, DTW, MSP, SEA, LAX, or possibly even RDU.

  25. @Ethan Epstein “im not surprised the city leaders approve more and more flights”

    that’s really not how it works. runways are like public highways. anyone can takeoff and land, and the city doesn’t have much say over it. if there’s gate capacity, the airline can use it. and delta has preferential use gates, they aren’t even jockeying for common use ones. so delta doesn’t have to ask city permission.

Leave a Reply

Your email address will not be published. Required fields are marked *