Great passenger quote. Over on Flyertalk.com, Matthew Clement writes that Flight attendants may be there primarily for my safety, but in a premium cabin they have significant customer-service responsibilities as well, regardless of what their training material may say. A business class ticket is ten times the cost of an economy ticket, and if I’m not receiving ten times the safety, I’d better receive ten times the service.
About Gary Leff
America West will
America West will test charging for food on selected flights out of Phoenix that normally don’t serve food. Priced from $3 to $10, the choices will range from a snack box with Rondele cheese, Wheat Thins crackers, nuts, teriyaki beef jerky and cookies to Chicken Kiev. It’s unclear how the airline will compete successfully with airport vendors — both in price and quality — but it’s an interesting experiment.
Happy New Year. May your
Happy New Year. May your upgrades clear at booking, your mileage bonuses post promptly, and your pre-reserved exit row seats recline fully. Peace and best wishes to all my readers in the new year!
Play the Michael
Play the Michael Jackson Baby Drop game.
EDS baggage screening device
EDS baggage screening device has a 40% false-positive error rate.
President Bush exempts
President Bush exempts Area 51 from environmental laws. Just what disclosures are they afraid to file? 😉
Most airline mile credit cards
Most airline mile credit cards require pretty good credit. Here’s an exception. Korean Airlines offers a secured visa through US Bank. Guaranteed approval, 3000 miles to start, and Korean miles can be redeemed with Delta.
Don’t forget to check out
Don’t forget to check out Punditwatch, your roundup of all that happened on the Sunday talking head shows.
I also have
I also have a letter to the editor in the January 2003 Inside Flyer, but this is only available to subscribers (either to the magazine or the website). For the infinitely curious, my letter is about the special inventory of award seats that United sets aside for its top level elite flyers on domestic flights (booking code ‘NY’).
I’m one of “five distinguished
I’m one of “five distinguished experts” offering five tips each on how best to win at the miles and points game this year in the January 2003 issue of Inside Flyer magazine.
