Gary Leff, Author at View from the Wing

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

Warning: Hertz Keeps Taking Reservations When They Don’t Have Cars Or Staff

by Gary Leff on September 19, 2023

Sep 19 2023

A reader shared his experience Monday night renting from Hertz at Dallas – Fort Worth. He’d reserved an SUV but was happy to take any car. They had none they’d rent. He’s a Presidents Circle member and was behind 15 others in that top public elite tier line waiting for a car. He reports about 20 people deep in line for Five Star elite. I feel sorry for those without status.

Worse, they actually had cars they wouldn’t give out to customers who’d reserved them. They were premium vehicles available for additional upgrade.

FAA Endorses Airlines Raising Prices, Limiting Flights In New York

by Gary Leff on September 19, 2023

Sep 19 2023

After breaking up the American Airlines – JetBlue partnership which competed against Delta Air Lines, Delta sees a clear path to dominating in the Northeast. That’s bad for airfares and consumer choice. Now the government has taken another step to limit choices and raise fares.

Marriott Has A New EV Charging Solution For Hotels In U.S. And Canada

by Gary Leff on September 19, 2023

Sep 19 2023

The ultimate takeaway from Hilton’s announcement, and Marriott’s need to do something here, is that hotels see being prepared for EV’s – whether for road tripping guests or those renting the vehicles – as an important must-have in the future.

Flight Attendants Risk Falling Onto Tarmac As They Struggle To Close Door Of Boeing 737 [Roundup]

by Gary Leff on September 19, 2023

Sep 19 2023

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

“I’m Instagram Famous” Woman Gets Kicked Out Of American Airlines Coach

by Gary Leff on September 19, 2023

Sep 19 2023

Just like Morgan Osman, I sometimes fly American Airlines economy on domestic trips. Unlike Ms. Osman I don’t believe I’m accorded any special privileges, other can complimentary Main Cabin Extra, priority boarding, and a free cocktail and snack.

Air Mauritius CEO Suspended Over Graft Allegations

by Gary Leff on September 19, 2023

Sep 19 2023

The CEO and CFO of Air Mauritius have been suspended pending an investigation of allegations that the pair accepted a hotel stay in Paris from one of the airline’s suppliers.

Krešimir Kučko, who over the past decade had served as CEO of Croatia Airlines and of Gulf Air, only took on the Air Mauritius CEO job in December. And the story strikes me as a bit… weird?

World’s Best Deplaner Makes It From Rear Of Plane To The Front Before Other Passengers Get Up

by Gary Leff on September 19, 2023

Sep 19 2023

His video is captioned, “POV: you have 0 patience when getting off planes.” As soon as the seat belt sign turns off on this JetBlue flight, he’s in action, grabbing his belongings and running as fast as he can before the plane’s aisle fills up with passengers.

Genius: Rewards For Sending In Cut Up Credit Cards [Roundup]

by Gary Leff on September 18, 2023

Sep 18 2023

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

Flight Attendant Placed iPhone Camera In Lavatory To Record Female Passenger

by Gary Leff on September 18, 2023

Sep 18 2023

The girl took a photo of what’s apparently the flight attendant’s iPhone stuck to the toilet in the lavatory with maintenance stickers.

American Airlines Has A New Policy For Where Musical Instruments Can Sit On A Plane

by Gary Leff on September 18, 2023

Sep 18 2023

Department of Transportation rules are clear about airlines accommodating musical instruments on board their aircraft. But these rules aren’t often well-understood.

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About Gary Leff

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About Gary Leff