Aug
19
2023
Guests took it upon themselves to remove two snakes from the pool. But there was still one in the hot tub. On the way back from the pool area, these guests were confronted by another snake, and watched it enter a guest room. She heard a TV on in the room, so knew someone was inside. She knocked on the door to let the guest know. The man inside tried to catch it with a plunger from the bathroom.
A woman who declined to stay on property reported they refused full refunds, with the hotel requiring 50% forfeiture of the room rate. A manager claimed, that despite photos, guests were “overreacting.”
