About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American’s Flight Attendants Are Talking Up Strike Vote: Will Summer Travel Be Ruined?

May 18 2023

The Association of Flight Attendants has told its members to prepare for a strike vote. This riles up the members, and makes it sound like the union is militant, when in fact they’re continuing to negotiate with the company and if all continues to proceed apace they won’t end up in a strike.

This is the union playing politics with its own members, not against the company.

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Senator Kyrsten Sinema Criticized For Using Campaign Funds To Travel To.. Marathons?

May 17 2023

Senator Sinema is an American Airlines Executive Platinum member whose staff put out a 37 page memo on meeting her travel expectations. She likes room temperature bottled water available at all times (honestly, so do I). She likes a weekly hour-long massage. She wants to avoid flying Southwest though they’re a huge carrier in her home state. She “does not like to fly” and asks staffers to pick her preferred seats when she does.

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Conservative Activist Candace Owens Got Hosed By British Airways

May 17 2023

Conservative media personality Candace Owens bought business class tickets to London for her family on British Airways. Her seats had no working power, so they wouldn’t recline. Seat power didn’t work to charge her devices. And the seatback entertainment screen didn’t work either.

The London-based carrier didn’t tell her about the problem in advance. She discovered it on board when, apparently, it was too late to switch seats or even downgrade to economy where should could use seat video to entertain her kids. And while she says she was promised a full refund for the problem – she did not get what she paid for – the airline’s customer service only offered her $200 in travel credit against $18,000 in airfare.

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