About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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These Delta Air Lines Business Class Wines Are Appalling

Nov 21 2022

A reader recently flew Delta Air Lines business class from London Heathrow, and snapped photos of the wines being offered. I was appalled. The white was actually the same one being served in economy. It was a $5 Hidden Creek 2018 white blend. If the flight were still on the ground in the EU I believe it would legally have to be marketed as ‘table wine’.

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Guests Are Stealing Insane Things From Hotels – Even Mattresses Are Heading Out The Door

Nov 20 2022

Forty nine hotels reported mattresses being stolen in a two year period. Not towels. Actual mattresses, and I imagine many hotels don’t admit the thefts so the real number is higher. How does a guest even do this without getting caught? (Most reports are that it happens in the middle of the night.)

What do you take from hotels, and what seems like crossing the line?

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