About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Breaking: New Government Investigation Demands Airlines Expose Frequent Flyer Devaluations

Sep 05 2024

The Department of Transportation has just sent letters to United Airlines, American, Delta and Southwest demanding significant information about their frequent flyer programs – how they’ve changed the price of awards, whether they give advance notice of program changes to members, and how the value of their points has changed over the past six years.

United has consistently devalued its miles since eliminating award charts in 2019. Delta will charge more than 4 times as many miles for the same exact seat compared to its partners. Southwest has devalued its points 43% in twelve years.

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United Airlines Expected To Replace Terrible Wifi With Starlink—Is The Best Inflight Internet On The Way?

Sep 05 2024

Having seen Starlink perform first on JSX and more recently on Hawaiian I can say that it really is the best inflight wifi product by a lot. Beyond faster speeds, it just has very very low latency. The technical aspects of it are outside my area but signals just don’t have as far to travel with the satellites in low earth orbit. Installations can be done in a single overnight period.

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