About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Insider Secrets Exposed: Scandals, Outrageous Requests, And Celebrity Drama From Private Resorts For The Ultra-Wealthy

Nov 01 2024

A five-year employee of a private resort “for the rich and famous” who worked in food and beverage answered questions online about their experiences and the things that they overhead working. They envied the lifestyles of wealthy guests, and found famous guests to often be paranoid and guarded – and would often visit alone (cherishing the space).

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Government’s New Airline Refund Rule Sticks It To Passengers, In The Most Obvious Way Ever

Nov 01 2024

The new government rule is less generous than United’s and Delta’s policy used to be, but better than American’s policy.

So I was worried – correctly, it turns out – that the DOT rule might cause United and Delta to revert to the government’s less generous standard, leaving many passengers worse off. Oh, and automatic refunds are slow refunds.

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