About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Airlines Need To Extend Elite Status Again, Start Over Next Year

Mar 20 2021

The pandemic is lasting longer than many had hoped, even though vaccinations create much hope. Airlines weren’t initially aggressive enough in extending status, or reducing requirements for earning status this year.

Travel may pick up as 2021 progresses. People are getting vaccinated, and CDC guidance notwithstanding that means more people who ‘jab and go’. But that isn’t enough to forestall the need for status extensions.

Continue Reading »

Delta Is Literally Paying People In Seattle To Fly

Mar 20 2021

Alaska Airlines and Delta were friends, turned frenemies, turned competitors as Alaska resisted Delta’s entreaties to become its vassal and Delta responded by building its own hub in Seattle. Delta hasn’t operated as significant a Seattle operation as it has middle of the country hubs during the pandemic, but the rivalry is heating up again between the two.

Continue Reading »

Customer Forgets To Cancel Spirit’s $9 Fare Club And Can’t Get A Refund – Or Even The Membership

spirit plane
Mar 19 2021

There aren’t too many $9 fares anymore, and the program has recently been rebranded the Spirit Saver$ Club.

You can definitely make your money back on the program, especially traveling with family, but there are no refunds on membership. Not even when you cancel the same day the annual fee is charged. But a cancelled membership can’t take advantage of its benefits.

Continue Reading »

Will Hyatt’s New Multi-Brand Las Vegas Complex Jeopardize Its MGM Partnership?

Mar 19 2021

The old Rio Las Vegas will become several Hyatt-branded properties with Hyatt Regency the first to come online, expected in 2023. Full service Hyatts in Las Vegas will be something new, but Hyatt isn’t telling us what other brands they’ll have yet and none of this will happen for several years. So that’s only of limited interest today.

What’s more intriguing I think is what this means for Hyatt’s MGM M life Rewards partnership.

Continue Reading »