About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Gogo Isn’t Gogo Anymore, They’ve Sold Their Commercial Inflight Internet Business

by Gary Leff

gogo plane
Dec 01 2020

Gogo has gotten out of the business of providing inflight internet to commercial airlines and will focus on the private jet market instead. They sold their commercial aviation business to Intelsat.

Intelsat believes it can negotiate more favorable terms with airlines (raise prices) and offer more bandwidth (allowing Delta to make internet free to passengers). Intelsat will lease Gogo’s air-to-ground network for 10 years as part of the deal, because commercial airlines (especially regional jets, which largely lack the capacity for satellite internet antennas) still use the technology.

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Delta Blames Covid-19 For Thanksgiving Operations Meltdown

by Gary Leff

Dec 01 2020

Delta, which can go hundreds of days at a time without cancelling a flight, cancelled hundreds of flights in days over the Thanksgiving holiday.

Delta blames Covid-19, offering “We didn’t expect the effects of a sharp increase in capacity in the last part of the month to be compounded by rising number of positive COVID cases and quarantine requirements among pilots and other factors.”

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DOT Approved The American Airlines-JetBlue Partnership (By Skipping Deadline To Object)

by Gary Leff

jetblue plane
Nov 30 2020

The two airlines submitted copies of their agreement to the Department of Transportation for review on July 22, 2020. The review requirement isn’t just for codeshares and frequent flyer program tie ups as announced but also for “long-term wet leases involving a substantial number of aircraft” – a wet lease provides not just planes but also crew.

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Report: End Of The Line For American’s Premium Airbus A321T Transcon

by Gary Leff

airline cabin
Nov 30 2020

There are active discussions around what to do with the Airbus A321T premium configured fleet and a report suggests that there’s a plan to rip out the interiors and replace them with the standard domestic ‘Oasis’ offering.

The A321T offers 10 first class, 20 business class, 36 Main Cabin Extra (extra legroom coach) and 36 economy seats and is used on premium cross country routes. Moving to ‘Oasis’ would mean these planes would lose seat back television, a lot more seats would be squeezed in, and there would no longer be a lie flat business class or first class product.

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Marriott Drops Award Prices To Off Peak At 90% Of Hotels For Stays Through February 28

by Gary Leff

outside marriott hotel
Nov 30 2020

Marriott is offering about 90% of their 7500 hotels at off peak redemption prices for bookings made by December 14 and stays through February 28, 2021.

A Marriott spokesperson says “Of the 90% of properties offering solely off-peak rates, about two—thirds of those properties had previously been offering a mix of rates during the promotional stay period.” And that just shows that Bonvoy has been gouging members for redemptions at a majority of its hotels.

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Man Attacks National Guard At San Juan Airport, Declares “It’s Gonna Be All On Social Media”

by Gary Leff

Nov 29 2020

Last Saturday evening a Puerto Rico National Guard soldier was attacked by an arriving passenger after the guardsman asked the man to wear a mask and fill out a Covid-19 health declaration. The man, who reportedly smelled of alcohol, objected to the mask and health form requirement – and other passengers and local health care workers in protective gear dove for cover to stay out of the way of his objections.

When the man was arrested he yelled, “It’s gonna be all on social media.” That’s true, but perhaps not in the exculpatory way he’d hoped.

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