I’m not a fan of their changes at all, but I want to send out a hearty cheer to both Continental and Alaska for announcing changes to next year’s program over three months in advance.
I don’t know how good a job they’ll do communicating changes to their general membership. And really, notice ought to be at the end of 2002/beginning of 2003 for changes in 2004 — after all, travelers are flying all year in 2003 for 2004 benefits — but it’s important to applaud advance notice of changes just as it’s important to condemn lack of notice.