The Best Values from An Obscure Award Chart (Plus a 20% Transfer Bonus!), Discounted Hyatt Gift Cards, Plus The Onion on Loyalty!

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I don’t care how “awesome” AM’s schedule looks. I won’t ever give them a bit of business until they mail me the free ticket they robed from me almost 15 years ago. Years ago I was a young fella new to the miles game and ended up flying a “DL” flight that was codeshared with AM. On the flight I got free booze and a much better level of service than I had received flying with DL, so in an attempt to flee SkyPesos, I got a Club Premier account. I was doing a fairly good bit of transcon flying on DL on full-fare tickets with work and I credited all of my DL activity on Club Premier account. I got within a handful of miles all earned from flying towards my goal and was had begun to make my travel plans when all of a sudden, about half of my Club Premier miles (seems like back then they did call them miles, but I digress…) disappeared from my account. I called Club Premier and asked what happened. They informed me that the miles had expired since I hadn’t flown an AM operated flight. Flying any other SkyTeam member was irrelevant. Of course I wasn’t flying as much with work then and I was both naïve and relatively broke. My free ticket to Cancun vanished, thanks to AM. Once burnt, twice learnt!

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