Customers used to get frustrated, knowing where their bags were but running into a brick wall with their airline trying to get that information used. That’s changed, with airlines jumping on the bandwagon of adopting new technology deployed by Apple that lets them take in tracking data and use it to recover bags.
Airlines
Category Archives for Airlines.
Activist Investor Elliott Management Expected To Up Stake In Southwest Airlines Following Layoffs
The Southwest Airlines activist investor looking to load up Southwest’s balance sheet with debt, turn the airline into a clone of underperformers American Airlines and JetBlue, and shed staff, is expected to increase its ownership in the carrier. In addition, more of the airline’s leadership is being pushed out.
Southwest Airlines Ends 50 Years of ‘Heart’: Employees Say ‘This Company Will Never Recover’
The “heart” of Southwest Airlines died today, with the company’s first layoffs in corporate history.
They did these via videochat, not in person, banning everyone from headquarters. And the messaging isn’t “we’re in an existential fight for our lives” it’s “we’re not optimizing financial performance.”
Southwest Airlines Promo: Take 2 Flights Now, Fly With A Companion For Free For 2 Months
This is a pretty good offer for Southwest and for customers. They’ll give you a free companion to travel with you for about two months if you book just two one way flights right away (and use them for travel in the next six weeks).
How Travel Portals Fail: The Brutal Truth Of Botched Reservations, Lost Refunds, And Endless Holds
Bilt Rewards Vice President Richard Kerr wrote up an in-depth explanation of travel portals. Bilt uses Expedia for members who want to redeem their points at 1.25 cents apiece towards paid travel, whether it’s hotel or airfare or other bookings.
American Express, Chase, Citi, and others have travel portals and it’s common to use a third-party ‘white label’ service like this.
Ryanair CEO Got A Taxi License So He Could Skip Traffic, Drive In Bus Lanes [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
‘We Were Hanging Like Bats’: Passenger Recounts Harrowing Life-Or-Death Moments On Delta Air Lines Toronto Crash
A passenger is speaking out about their experience on Monday’s Delta Air Lines flight 4819 disaster. They were on board the Minneapolis to Toronto flight that crashed at the airport. The regional jet, operated by the airline’s wholly-owned regional carrier Endeavor, wound up upside down, with its wings sheared off. Everyone made it off the aircraft, though some of the passengers were injured including critically.
Inside Delta’s Harrowing Toronto Evacuation: Video From Inside The Upside-Down, Wing-Torn Plane
A flight attendant helps push passengers through the plane’s emergency exit, while people outside assist passengers getting off the aircraft. The flight attendant instructs passengers not to take anything with them, since that would impede the quick exit from the aircraft: “drop it!”
First-Ever Mass Layoff Coming, As Southwest Airlines Slashes 15% of Corporate Staff: 1,750 To Be Fired Via Zoom Tomorrow
I wrote on Sunday that there were murmurs of layoffs in the offing at Southwest Airlines, and the carrier has now made that announcement to employees.
Delta Flight Crashes In Toronto: Plane Lands Upside Down, Wings Torn Away—Miracle Survival for All Onboard
Delta Airlines flight 4819 from Minneapolis to Toronto appears to have been involved in a crash on landing. The plane is upside down. It appears that the wings have broken off the aircraft.