Category Archives for Airlines.
I like the bar and buffet areas more in these renderings than I do American’s other Flagship lounges. It strikes me that wall the main lounge area design is straight from the pallet of the other lounges, the dining room is darker and a bit more modern. In some ways it feels more like a Cathay Pacific lounge in those areas. This could be their most attractive Flagship lounge.
American Airlines is close to revealing its new brand purpose. It was supposed to be revealed by the end of the year but they didn’t make that deadline.
However the airline appears to have filed for trademarks on four slogans in September 2019.
Alaska Airlines had twice the usual number of baggage handlers call in sick since Friday morning, though the airline says this is not part of a coordinated job action. As a result many bags didn’t make it to their destination. That’s frustrating for customers, of course.
What’s notable to me, though, is the Alaska Airlines apology. There’s nothing mealy mouthed about it. There’s no hedging. It’s not offered in the third person.
SkyTeam member and Delta partner Alitalia has been a basket case for years. It’s poorly run, and indeed has largely been run for the benefit of its unions with the help of the Italian government.
One financial backer after another has lost their investment. The government is anxious to find its next victim to take over Alitalia. Who will take the bait?
They say that Delta has improperly used the term flagship in some press releases – confusing consumers into thinking Delta has American’s great Flagship product.
An airport dining facility needs to be fast. A first class dining facility needs to be properly staffed to attend to first class passengers. This visit to American’s Flagship First Dining was neither.
Now take a look at the vegetable ramen they served and see if you can spot anything wrong with it?
British Airways has a strangle hold on London’s Heathrow airport. A third runway at Heathrow would expand the airport’s capacity, and BA doesn’t want competition. However if a third runway does get built they believe that the majority of the extra capacity should be assigned to them (in the form of takeoff and landing slots).
American Airlines has launched two new codeshare relationships this week. Both loaded into the schedule on Sunday.
It took nearly a decade for Southwest Airlines to inaugurate Hawaii service from the time they publicly advertised for someone to manage certification of their planes for long flights over water. When Southwest does something new, it seems to take awhile.
However with Hawaii firmly under their belt, could Europe be next?
As Qantas retires its fleet of Boeing 747s, Boeing 747 – ‘Sydney’ (VH-OEF) will fly its last flight from Sydney to Los Angeles on February 9, 2020.
And notably there are award seats available in economy, premium economy, and business class on this nostalgia flight.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
