Category Archives for Airlines.
When the seat belt sign is on, wear your seat belt. When the seat belt sign is off, but you’re in your seat wear your seat belt.
Yesterday’s Aerolineas Argentinas flight AR1303 from Miami to Buenos Aires provided a strong reminder of this important lesson. Our of 192 passengers on board 15 were injured in turbulence after the plane reached cruising altitude, including 8 who were taken to the hospital on arrival in Buenos Aires.
Meeting customers where they are and want to be is important. I’m looking forward to giving this a test drive, to see if the same options are offered in the app as online, once my own app updates on my phone. That said booking ease isn’t among the top five challenges that the program faces.
British Airways announced new London Heathrow service to Charleston, South Carolina. The flight goes on sale tomorrow and will operate twice weekly between April 4 and October 24.
It’s seasonal service. It’s just twice a week. And it will be operated by a Boeing 787-8 with 35 business class, 25 premium economy, and 154 coach seats. Boeing 787 aft fuselage parts are manufactured at Boeing’s North Charleston site.
It is reasonable to be frustrated by a three hour delay. It is reasonable for a smoker to be itching for a cigarette after going without one for several hours, though that’s something to plan for and there are myriad strategies for managing this. It is not reasonable to ‘lawyer up’ and claim civil rights have been violated when an airline employee wasn’t willing to escort a passenger out of the post-customs inspection section of the terminal.
United is sticking to its guns as the only airline refusing to let passengers bring carry on bags onboard when buying basic economy fares. They’re opening two more Polaris lounges and may re-evaluate the number of business class seats on board some aircraft. And airfares have a lot more room to rise — and passengers will pay up and keep flying.
At the beginning of the month I wrote about minor transatlantic player Primera Air shutting down. Now Wow Air is eliminating 5 routes — including Dallas Fort-Worth and New York JFK, which they had refused to confirm yesterday.
There has been talk about British Airways parent IAG acquiring Norwegian as a way to kill low fare competition.
American Airlines is raising prices of Admirals Club membership by $100 per year effective February 1. They are also eliminating household membership discounts.
And they’re going to start requiring same-day boarding passes on American Airlines, oneworld partner airlines, or Alaska Airlines for entry..
Sharknado and American Pie star Tara Reid and her dog were kicked off of Delta flight 613 from Los Angeles to New York JFK on Monday. Initial reports were that she was apoplectic over her seat assignment and that she didn’t have a pillow.
Now she’s speaking out.
UN Ambassador and former South Carolina Governor Nikki Haley, who will be stepping down from her post at the end of the year, blasted American Airlines on Twitter for their operational reliability.
There’s much speculation about why Haley is stepping down from her post at the U.N., including whether she might be appointed U.S. Senator from South Carolina if Lindsey Graham were named attorney general after the midterms (with the President asking for Jeff Sessions to resign). American, though, had better hope she’s not waiting in the wings to replace Elaine Chao at the Department of Transportation.
Cho Yang-Ho is facing charges of embezzling ~ US$17.4 million. Korean Air is owned by Hanjin Group of which he’s also Chairman. In addition to that embezzlement he’s accused of taking US$135 million “from the state insurance agency in medical care benefits by illegally running a pharmacy under a borrowed name.”
He’s the father of the infamous ‘nut rage’ Vice President who served a brief prison sentence after hitting a flight attendant and order a plane back to the gate in New York after predeparture nuts were served improperly in first class.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
