Commentary

Category Archives for Commentary.

Woman Kicked Off European Flight for Being Too Sexy

easyjet
Jul 01 2019

When you’re flying a European holiday airline, you’re likely if passengers are wearing any clothing at all. And if the budget carrier is flying between the UK and the south of Spain it’s a miracle if they’re sober enough to make it to their seats unassisted.

So the biggest news in a woman being booted off an easyJet flight from Malaga to London Stansted on June 23 was that she still had on her top at all.

Continue Reading »

United Puts Unaccompanied Minor on Flight to the Wrong Country

united-plane
Jul 01 2019

Last night Brenda Berg reported on Twitter that her son had flown as an unaccompanied minor on United Airlines from Raleigh Durham to Newark, intending to connect on to Stockholm on SAS. However United put him on a Eurowings flight to Germany instead.

I can only imagine this woman’s horror because she couldn’t even get through to United. If you don’t have elite status telephone wait times are interminable, and that’s just to get access to an agent without much motivation or empowerment to do anything that requires more than keystrokes on their computer.

Continue Reading »

Free the Slots: Stop Subsidizing Airlines and Protecting Them from Competition

british airways plane
Jun 29 2019

Government-granted airline privileges are a driver of industry consolidation. The primary reason Alaska Airlines acquired Virgin America was for access to gates and slots at congested airports. Badly run carriers, that provide poor passenger experience, are protected from market discipline because more innovative startups aren’t permitted to compete and incumbents can continue earning off inferior products because passengers lack other options.

Continue Reading »