Category Archives for Commentary.
Imagine this: you’re packing for a trip to the United States. You’re making a list so you don’t forget anything. You get out your suitcases and start to load things in them. What’s the one thing you can’t live without on your trip, that you can’t buy once you hit Chicago?
Two months ago Alitalia, the Italian flag carrier surviving on government subsidies, launched new service between Washington Dulles and Rome.
Their marketing budget must not have any money in it for good writing or taste to support this flight.
UberEATS, the service that delivers food from restaurants, already delivers food from restaurants that don’t exist. Now they’re testing a new service that lets you order food through their app and then eat it at the restaurant. So far the concept of using Uber to eat in a restaurant is being tested in Austin, Dallas, Tucson, and San Diego.
A man on board Delta flight DL579 from San Juan to New York JFK tried to break into the aircraft’s cockpit this morning. But he was doing it for San Juan’s own good, and for the good of all.
The 30 year old passenger yelled, “I am God. Tomorrow San Juan is going to disappear. I came to save the world, and I’m going to end terrorism.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The President has changed the way the U.S. will celebrate the Fourth of July this year, and that has a big impact on operations at Washington’s close-in National airport.
Four years ago the FAA dropped Trump-branded navigational waypoints in South Florida. Now as President he has the power to shut down commercial airspace.
This morning I learned the shocking story of a United Airlines unaccompanied minor being put on a flight to Germany instead of Sweden.
Though an adult put him on the plane — a flight he didn’t have a boarding pass for — he realized he was heading to Germany and let his mother know. That began an odyssey during which she desperately tried to get United’s help to stop the plane from taking off with her son on it. She tweeted, she called, she sat on hold for over an hour and tried to get supervisors to do something. But how did this even happen?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When you’re flying a European holiday airline, you’re likely if passengers are wearing any clothing at all. And if the budget carrier is flying between the UK and the south of Spain it’s a miracle if they’re sober enough to make it to their seats unassisted.
So the biggest news in a woman being booted off an easyJet flight from Malaga to London Stansted on June 23 was that she still had on her top at all.
Last night Brenda Berg reported on Twitter that her son had flown as an unaccompanied minor on United Airlines from Raleigh Durham to Newark, intending to connect on to Stockholm on SAS. However United put him on a Eurowings flight to Germany instead.
I can only imagine this woman’s horror because she couldn’t even get through to United. If you don’t have elite status telephone wait times are interminable, and that’s just to get access to an agent without much motivation or empowerment to do anything that requires more than keystrokes on their computer.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
