Commentary

Category Archives for Commentary.

Rihanna Slams American Airlines First Class Passenger For Watching the Superbowl

airline cabin
Feb 04 2019

Rihanna reportedly turned down performing at the Superbowl for its half time show in solidarity with Colin Kaepernick’s protests during the national anthem.

You don’t need to take sides in that discussion, or have an opinion on Rihanna, to find it noteworthy that not only wasn’t she at the Superbowl she was flying during the Superbowl — and from the looks of things, on board an American Airlines Airbus A321T in first class.

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How to Make an Airline Customers Want to Fly

Feb 04 2019

The major US airlines mostly follow the same business model, and there’s little disruption today in the industry. However while schedule and price were once the primary drivers of consumer behavior, even proponents of ‘schedule and price über alles like United President Scott Kirby learned years ago at US Airways that it was no longer the only thing that mattered to win business.

Since much of air travel is heavily regulated, the space in which airlines can differentiate themselves becomes more crucial than ever to attract customers.

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Is Hyatt Place Breakfast Really Restricted to Members Booking Direct? Not So Fast!

hotel breakfast food
Feb 02 2019

Effective November 1 Hyatt Place hotels were supposed to stop providing all guests with free breakfast and limit breakfast only to members of World of Hyatt who book through Hyatt channels (or corporate booking tools, since that’s good business).

In practice the Hyatt Place “mornings are for members” slogan isn’t as cut and dried as corporate’s rules appear.

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USA Today Upgrade Tip: Take Any Open Seat Because Flight Attendants Can’t Police It

airplane seats
Feb 02 2019

Christopher Elliott takes on his role as the world’s worst travel advisor and tells his audience in USA Today that they have his permission to take any empty seat in coach since flight attendants “can’t police every seat.”

By the way that’s one of his “tips for getting an upgrade.” So presumably we’re not even talking about moving between regular coach seats. Just sit in the premium seat and if questioned tell your cabin crew (and anyone they call in for reinforcements that you had Christopher Elliott’s permission.

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Airline Criticized for Questioning Flight Attendant About Prostitution and Porn

Feb 01 2019

Star Alliance member EVA Air has one of the best business class products in the world but has been in the news lately for how a single passenger behaved inflight and whether the airline does enough to protect its flight attendants.

Now there’s further criticism over the way the carrier approaches rumor and innuendo surrounding members of its cabin crew, based on an incident that occurred the very same day.

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