Category Archives for Commentary.
Tokyo’s subway is offering vouchers for free soba noodles and tempura to passengers who consistently travel at off peak times. Don’t like surge pricing? The idea has tremendous potential.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
If you could sue an airline just because you hurt your back inflight I think we’d have seen a whole lot more lawsuits since the introduction of ‘slimline’ seats that have less padding, and so take up less space, and allow airlines to squeeze seats in closer together.
One man though says he hurt his back when his United flight diverted to Goose Bay, Canada in October and he’s been having “horrible plane crash nightmares” ever since.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A family was kicked off an American Airlines flight from Miami to Detroit on Wednesday. American says it was because they smelled. They say it’s because they’re Jewish.
They were given hotel and meal costs and rebooked to fly home today.
A 23 year old student called in a hoax bomb threat against easyJet flight 4319 from Lyon to Rennes in France last Friday January 18th. Apparently his parents were on board and he didn’t want them to visit.
As the country has fallen apart, with mass shortages, rampant crime, and inflation over 5000%, American Airlines had found their Venezuela routes extremely profitable — because there was so little air service left.
Thanks to price controls on domestic flights, passengers waited at airports for days hoping to get on a flight. The National Guard pulls suitcases off of flights to loot them. Airlines complain they’re getting contaminated fuel.
With flight crews getting robbed by bandits airlines fly crews out of the country to overnight, and try to refuel elsewhere as well.
On Tuesday Representative Rodney Davis (R-IL) was confronted by a passenger on a Chicago – DC flight over his flying in first class during the government shutdown.
The issue here is that it may look unseemly for a member of Congress to appear to be ‘living well’ (how much of the country sees domestic first class) during the government shutdown. Indeed it’s popular to suggest that Members of Congress shouldn’t be paid while the government is shut down. I disagree.
Marriott CEO Arne Sorenson comes off as out of touch with his customers’ concerns when he claims frustrations with their loyalty program are just ‘noise around the edges’ but that hardly seems to be a one-off example.
He gave a rather bizarre interview to CNBC at the Davos World Economic Forum where he floated the idea of recession being a good thing ‘to get it over with’ and suggested that Marriott was storing the customer passport numbers that were hacked to help customers.
She was attempting to fly from London Gatwick to Dublin aboard Aer Lingus flight EI233 on Monday. She says an airline employee was starting at her, but the employee complained to the captain claiming Banks made threats.
Ultimately she says being “singled out by the haggard old white ladies” keeps happening to her — she was caught on video melting down after a Delta flight in 2015 – because of “the long weave and the Louboutins” and she stands out.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
