General

Category Archives for General.

Asiana is Suffering Delays and Taking Off Without Meals – Even On 12 Hour Flights

flight attendant pushing cart
Jul 03 2018

Star Alliance member Asiana is suffering widespread delays for catering and many flights are leaving without meals at all, even on trips as long as twelve hours.

Reportedly on Sunday “51 flights departed behind schedule and 38 left the airport without meals to feed passengers.” Then on Monday “18 out of 75 international flights operated by the carrier were delayed more than an hour and 16 short-haul flights to Japan and China even departed from the Incheon International Airport without in-flight meals.”

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Award Alert: Redeem For a Family of 5 in Etihad’s First Apartment

flight chart
Jun 17 2018

Etihad is dropping one of its two New York JFK – Abu Dhabi Airbus A380 flights, and putting the A380 on Paris – Abu Dhabi. That means there will be two daily Paris – Abu Dhabi flights with the A380.

The Etihad A380 features the ‘First Apartment’ — one of the three best first class products in the sky. There’s a separate bed and seat, and living space which was unprecedented when the product was introduced. In addition it’s only one of two first class products with a shower onboard.

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Report: Sick Passengers Refused Water, Threatened With Arrest During 4 Hour Delay on Singapore Flight

people fighting on plane
Jun 16 2018

On Friday’s Singapore Airlines flight SQ516 from Singapore to Kolkata, India was delayed four hours due to non-working air conditioning onboard. But apparently crew didn’t keep passengers informed about what was wrong or what it looked like to fix the aircraft.

There weren’t any refreshments served during the delay that stretched as long as the block time for this four-times weekly Airbus A330. Allegedly sick passengers were refused water.

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FAA Safety Inspectors Improperly Allowed Aircraft to Fly

FAA logo
Jun 13 2018

The Office of Special Counsel today wrote to the President and Congress to reveal that “safety inspectors at the Federal Aviation Administration (FAA) have improperly approved aircraft for commercial operations without first reviewing critical safety information that in some cases would have prohibited their operation.”

That sounds pretty scary and this is going to get some coverage but it turns out that most of the issues didn’t actually involve safety issues. They included things like expired registrations. And the majority dealt with small charter aircraft.

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Sprint Unlimited Data, Talk, and Text for $15/Month With Global Roaming

sprint promo
Jun 08 2018

One of the most brilliant marketing plays I’ve seen in a long time was Sprint building an ad campaign around bringing on the actor from Verizon’s ‘Can You Hear Me Now?’ commercials?

Sprint is offering what looks like an amazing deal. New customers who port their number over from another carrier get unlimited data, talk and text for $15 per line per month. This even includes international roaming.

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How Just a Few Bad Employees Can Undermine $3 Billion Invested in Airline Product

one world plane
Jun 08 2018

American highlights a $3 billion investment in products and services. However poor service from the airline’s front line can undermine all the rest of the investment.

A great example of this comes from June 4th’s American Airlines flight AA192 from Hong Kong to Los Angeles. A business class passenger reportedly voluntarily offloaded himself because his experience with a flight attendant onboard prior to departure was so bad.

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