Category Archives for Hotels.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hyatt launched their earning and redemption partnership with Small Luxury Hotels of the World at the end of 2018. Initially they only brought about 10% of SLH’s 500+ properties into their portfolio.
They followed two months later with another 56 properties or 10% and then 57 more a month after that. Now they’ve added another tranche of hotels where you can earn and redeem Hyatt points, bringing them to over 200 (or roughly 40% of) SLH properties in the portfolio.
Wyndham Rewards members receive waived DoorDash delivery fees when ordering food to any Wyndham Rewards hotel with promo code WRD. In addition they’re offering 250 Wyndham Rewards points per order, whether delivery is to a hotel or not by starting the order through Wyndham’s site.
It’s an interesting partnership and if you order via DoorDash anyway, you might as well collect Wyndham points when you do.
Hyatt used to offer lucrative property-specific bonuses of 500 to 2000 points per night. These were colloquially referred to as ‘G bonuses’ because of the bonus codes attached to them. Combined with whatever promotion Hyatt was running (Faster Free Nights) and the fact that Hyatt used to give 2500 bonus points per night at properties whose club lounges were closed on the weekend meant that the old Gold Passport program was super lucrative, indeed.
We haven’t seen much in the way of property-specific bonuses in the past 8 years, but those are back for hotels that are brand new to Hyatt. And there’s a new 50% rebate on Hyatt’s most expensive redemptions.
I think that Marriott has done a better job with their program than many give them credit for. Marriott Rewards never offered suite upgrades. They’ve increased the number of brands that have a breakfast benefit. Since the Starwood merger late checkout became a guarantee. And they’ve introduced 24 hour check-in and Ambassador services at the top end of the program.
At the same time they’ve had incredible challenges over the past year. There are still IT challenges, even booking rooms at times at Marriott.com. There are huge challenges getting a sprawling network of 7000 hotels to consistently deliver on points and benefits promised by the program.
My wife and I spent our first night together alone since our daughter was born. We escaped to Chicago and made plans to revisit Kyoten, an absolute favorite restaurant of ours and certainly one of the most acclaimed openings in Chicago over the past year.
The restaurant in Logan Square and I decided to stay at The Robey, a Design Hotel in the Wicker Park-Bucktown area about a mile away. We didn’t have a need to be downtown in the Loop area, this is an interesting trendy neighborhood, and it would be my first Design Hotel. What’s more I could use Marriott points because of the relationship launched in 2015 with Starwood.
Marriott’s Autograph Collection Waterline Marina Resort has followed the lead of the JW Marrriott Guanacaste and declared that they do not upgrade Platinums. And they’ve brashly done so at Marriott.com:
First they came for the straws, but I don’t drink from plastic straws so I said nothing. Now they’re coming for miniature shampoo, conditioner, and bath gel as California considers outlawing single use toiletries.
That means hotels would install wall dispensers in the shower but wall dispensers are awful and must be stopped. And it turns out this is a gift to corporate hotel interests under the fig leaf of the environment.
The unwillingness of Marriott to actually fund or require their planned elevated amenity means that delivery will often fall short of what the program hopes. And top elites with award stays during the promotion period who aren’t targeted may feel left out. Nonetheless, this is more generous than not doing anything.
Marriott’s new loyalty program doesn’t offer a lifetime status level higher than 50 nights. The old Starwood program didn’t either. However the old Marriott Rewards program offered lifetime 75 night elite status, and those who achieved that status in the legacy Marriott program, got to keep it.
Marriott carved out an exception that let some Starwood members earn it too — but said it could never be earned after 2018. That turns out not to be quite correct.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
