Jan
07
2023
Did you know that you don’t have to check out of a hotel (most of the time) but that you still should anyway?
Do You Check Out Of Hotels Before Leaving? Here’s How To Save A Little Time
Hotels
Category Archives for Hotels.
Hotels Offer Free Breakfast, Can Anyone Just Show Up And Eat?
Jan
04
2023
Many limited service hotels offer free breakfast, from Hampton Inn to Residence Inn to Best Western and Holiday Inn Express. It’s very rare that I’ve ever seen a hotel actually verify that you’re a guest before giving you access.
I’m surprised that so few people show up at these hotels and have breakfast! Then again, maybe people do?
Marriott Resort Charges Elites A Cash Co-Pay For Breakfast, Complimentary Doesn’t Mean Free
Dec
24
2022
Marriott offers complimentary breakfast at most of its brands to Platinum elites and higher. Hoewver they don’t really say what breakfast means. And some hotels have figured out that the terms and conditions of the Bonvoy program don’t actually define ‘complimentary’ so they interpret it to mean “charged to the customer, but just for less money.” The Tribute Portfolio Royal Palm South Beach Miami is one of those hotels.
Playing Benefits Whack-a-Mole With The Park Hyatt New York
Dec
23
2022
The Park Hyatt New York is a sublime property, and one of the most redeemed-for hotels in the Hyatt program. I’ve had some excellent stays there, including upgrades to suites, and I love that they allow Globalist members to take their elite breakfast as room service or in the restaurant.
Recently, however, they’ve told top tier elites that their benefits are far less than what the program promises.
249 Hotel Nights Later: How Marriott, Hyatt and IHG Get It Wrong
Dec
16
2022
An anonymous reader captures something in a guest post that I think is important, based on some pretty extensive experience on the road. Hyatt is great if you can stick to full service properties not owned or managed by bad actors, but there aren’t enough properties and too many limited service ones. So where you going to go? You’re stuck with Marriott, so Marriott can get away with failing to live up to promises and expectations. It’s still better than the alternatives.
More Hotels Seem To Be Playing Games With Award Nights, And Chains Aren’t Stopping Them
Dec
15
2022
My sense is that Hyatt clearly enforces the rules that it has, but there are loopholes a few properties drive a truck through. Marriott does have clear rules in its program guide for hotels, which largely exempts all-suite properties from minimum availability requirements. But they aren’t as strong on enforcement. And I’m trying to figure out the broader shift that seems to me to be happening at Hilton.
Hyatt Clarifies Andaz Minibar, As Part Of Brand Refresh: Scottsdale Property Was Just Non-Compliant
Dec
09
2022
I asked Hyatt about the Andaz Scottsdale providing only complimentary water as their free minibar offering, and charging for other non-alcoholic beverages and for snacks. They told me that the brand is rethinking its minibar offering, and in the meantime “properties can determine what minibar selections are offered on a complimentary basis.”
However they’ve since followed up to clarify that – in fact – it turns out that this flexibility is only meant to apply to “the specific types of non-alcoholic beverages and snacks that reflect their destination” and they are still requiring “items beyond complimentary water.”
Register Now For Hilton’s New Promotion
Dec
08
2022
Hilton has announced its new promotion for the first third of 2023: double points plus 1000 bonus points per stay at each different brand.
Hyatt Is Rethinking Free Minibar At Andaz Hotels
Dec
06
2022
Hyatt’s Andaz brand launched 15 years ago, and first gave us the Andaz Liverpool Street in London, the Andaz West Hollywood, and Andaz 5th Avenue in New York. One of the core elements of the brand has been that non-alcoholic beverages and snacks in the room are complimentary. That’s no longer the case.
Review: Aloft Dallas Love Field With No Shampoo Or Hot Water
Dec
01
2022
Aloft isn’t one of my usual brands. In fact I hadn’t stayed at one in nearly six years. I needed a one night stay near Dallas Love Field for Southwest Airlines Media Day and the Aloft seemed like a reasonable choice at $144, while reacquainting myself with Marriott’s brand.
This one is a combined Aloft and Element in the same building, with separate entrances. Aloft is a limited service, lower-scale chain with modern aesthetic that was dubbed ‘a vision of W Hotels’. Element is an extended stay chain with Westin branding tie-in.
