Category Archives for Lounges.
Delta Airlines has increased the price of its Sky Club memberships and limited lounge access for American Express cardholders, leading to creative cost-offsetting tactics by members, including one who calculates breaking even by taking salami slices from the lounge. This behavior, reminiscent of past incidents where lounge amenities were exploited, raises questions about the impact of such strategies on airline policies and lounge experiences.
A recent discussion created online buzz wondering whether it’s necessary to tip the person who cleans airport lounge showers between each use? The poster prompting the discussion tipped $5 at a Delta Sky Club and felt bad for not tipping $10. This seems to be thinking about the issue all wrong.
Lines to get into a Centurion lounge can be just as bad as at a Delta Sky Club. This is what things looked like at 1:45 p.m. on Monday in Las Vegas.
The whole point of an airport lounge is not to wait in the terminal. There’s nothing luxury about queueing.
Capital One opened its first airport lounge at Dallas – Fort Worth in November 2021. Then they opened Washington Dulles in September. Now their third one – the Capital One Lounge Denver – will open tomorrow – Friday, November 3.
Some of the variance is based on how much people spend on airports and save in the Centurion lounge. Others value it as an ideal, a real escape from the terminal and good food and drink and what that might retail for.
The problem is that, as I wrote five and a half years ago, Centurion lounges have gotten so busy nobody goes there anymore. The experience rarely measures up to the ideal where you experience peace, a nice meal, and even a spa treatment.
The new Denver lounge is in terminal C between gate 30 and 32. It’s 6,000 square feet with seating for 114 people, and is open 4:30 a.m. – 11:30 p.m.
Next week a British Airways lease for new lounge space at the Miami airport is expected to receive signoff. The lounge will be 12,973 square feet on the Concourse E-Satellite fourth floor.
Access to an airport lounge is supposed to be a refuge from the crowds, a place to get help with your travel itinerary when flights delay and cancel, and a place to work and get something to eat in peace when you have time to kill. But is it a status symbol?
A passenger in the Boston airport Delta Air Lines Sky Club locked herself in the bathroom when a stall’s handle fell off the door. Surprisingly, despite kicking and banging on the door, no one responded to her calls for help. Desperate, she pulled out her cell phone and placed a call to the police.
Premium American Express and Capital One customers have been frustrated by getting turned away from Virgin Atlantic lounges in the United States.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
