Lounges

Category Archives for Lounges.

Starting January You’ll Want To Skip The Charlotte Admirals Club For Awhile

white rocking chair
Nov 18 2021

Before the pandemic I wrote about how Charlotte desperately needed another American Airlines Admirals Club – or two. American had scaled to 900 flights a day at DFW – and opened a 5th club. Charlotte was up to 700 flights and had just two clubs. And the terminal itself is more crowded than Dallas.

Starting in January Charlotte is going to be down to a single Admirals Club as the main one closes for maintenance and American stands up a ‘passenger service center’ to help with ticketing.

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NOW OPEN! Inside Capital One’s First Airport Lounge: Dallas – Fort Worth

Nov 04 2021

I had the opportunity to visit the very first Capital One airport lounge at Dallas – Fort Worth on Wednesday, a couple of weeks before opening. This is a great space, really thoughtfully designed with a lot of details built-in. They’ve invested a lot, and what impressed me most was the food which wasn’t just ‘good for an airport lounge’ but genuinely good. I’m hoping it scales and is sustainable, because you’re going to want to check it out.

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Austin American Express Lounge Is Now Off The Table

Oct 22 2021

The Austin airport was supposed to be getting a new lounge accessible by American Express Platinum cardmembers. A contract was set to be awarded right before the pandemic. But the owners of Priority Pass disputed the award, wanting to build their own club. This stalled the process, the award was cancelled, and now the airport says they have no plans to try again.

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American Express Centurion Lounge Real-Time Overcrowding Monitor

Oct 19 2021

When you build a nice airport lounge it’s going to be busier than you expect even after accounting for the knowledge that it’s going to be busier than you expect. People come to the airport earlier. They stay longer. They go out of their way to reach the lounge by changing terminals. Add in that the food and drink is actually pretty good in American Express Centurion lounges and they’ve become so busy nobody goes there anymore.

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Passengers Were Shocked When A Monkey Sidled Up To The Bar In An Airport Lounge

Oct 06 2021

A kangaroo once walked into an airport pharmacy in Australia and also hopped down the aisle of an American Airlines flight so it shouldn’t come as a terrible surprise to see a monkey sidling up to the bar in one of the lounge at Delhi’s Indira Gandhi International Airport.

Although passengers in the lounge were certainly surprised to see the monkey take a drink of fruit juice, and not tip the bartender.

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