Category Archives for Passengers.
When the flight finally boarded, a gate agent reportedly told them “you’re the only two people on this flight because they forgot about you.”
Self-proclaimed ‘celebrity pickleball coach’ Peter “Kobe” Nguyen turned getting caught vaping inflight into a viral spectacle when he filmed a heated exchange with the American Airlines flight attendant who caught him on a flight from Phoenix to San Francisco.
A Frontier Airlines passenger traveling from Baltimore to Charlotte on July 31 took over the podium at her gate, making announcments. She slapped her own bum and danced a little bit.
He’d helped himself to ice from the inflight bar. Crew asked him to stop, and he became enraged. He filmed cabin crew, called the flight attendant a “racist b****,” and repeatedly cussed her out. When told to return to his seat, he refused, and things escalated from there. Over the next eight hours and fifteen minutes, he made threats.
No shirt, no shoes, no service? Not if you’re flying United Airlines out of Newark.
A few days ago two parents left their 10 year old behind at the Barcelona airport because they discovered at check-in that his passport had expired and lacked a visa for travel. They boarded their flight without him, figuring that a relative could pick him up later instead of delaying their trip.
All passengers on the Airbus A321neo nearly had to be removed from the aircraft when a “clearly..intoxicated” man refused to leave. All the airline wanted was assurance that he would “behave and not cause any issues on the flight” but he was unable to offer that assurance. That’s when another passenger stepped in.
A few days ago a passenger and check-in agent at the Southwest Airlines counter in Denver got out of hand. They wound up in a fight – and the customer got tackled by police – after his aggression shifted from the airline to law enforcement.
I’ve covered the man who cooked baby back ribs in a hotel bathroom before. He took his talents to the sky, cooking up a snack of garlic shrimp and mash – in a Delta Air Lines lavatory.
He memorialized the feat with a video in which he opens declaring that he’s got a “terrible idea.” You can see him bringing his supplies through a TSA checkpoint and he is fully aware that it “looks like a bomb.”
United Airlines says their motto is “good leads the way” but does it? At least if the airline promises you they’ll reimburse you for a hotel room after an overnight delay – you shell out for the room, and then they say their fingers were crossed – you probably don’t think so.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
