Category Archives for Passengers.
New video has surfaced showing Frontier Airlines passengers, who showed up too late for their flight around 9:30 a.m. on Tuesday, not take the news lightly that they wouldn’t be traveling. Instead, they “physically assaulted a team member who required medical treatment” according to a report of the incident.
The woman beside me, and the woman in the aisle of row 2 she was traveling with, both had coffee cups. The two woman were probably in their late 50s or early 60s, and were giggling. They talked about what was in the cups, and it wasn’t coffee. That would become important later on in the flight, during a medical emergency, since one of the women claimed to be a doctor.
A man reportedly urinated on a passenger while flying Air India from New York JFK to Delhi on November 26. According to the woman in her 70s, the man “unzipped his pants, relieved himself and exposed me to his private parts” and the crew did little about it.
After media brought attention to the incident, the man was identified. He was fired by his employer. And he is being prosecuted. His defense is classic.
On December 31, a passenger waiting for an American Airlines flight at Dallas – Fort Worth’s gate E22A walked behind the counter, and starts typing on the computer – and taking photos. When confronted over this, he initially claimed to be “Homeland Security.” The Department of Homeland Security doesn’t just walk up to computers and start typing. He was asked for ID, and changed his story. Police were called.
NFL great Hardy Nickerson was downgraded from first class to coach on an American Airlines flight from Charlotte to San Francisco on Tuesday, along with his wife and son.
The five-time NFL Pro-Bowler and four-time NFL All-Pro linebacker for the Tampa Bay Buccaneers took to social media to complain about how the situation was handled, noting that his family is black and everyone else in first class was white.
An Air India flight from New York to Delhi, where a passenger walked up to a woman seated in business class and urinated on her and nothing was done about it, is making international news.
And the narrative that ‘this happens on Air India’ is being reinforced because 10 days after that incident another man urinated on a woman on Air India, this time on a Paris to Delhi flight on December 6th. Once again little was done about it.
A young child was “running riot and jumping on a moving baggage carousel while throwing luggage on the ground” at Melbourne airport. After a long flight he probably had excess energy, and what better playground than baggage claim?
In a great reminder that the worst behavior isn’t strictly reserved for flights in the United States (or on British holiday airline Jet2), a woman flying business class on Air India had one of the worst possible experiences imaginable on a trip. Out of the blue a man came up to her seat, unzipped his fly, and urinated on her.
There are likely over one million passengers whose flights were cancelled by Southwest Airlines over the holidays. Airline phone systems, and customer service lines at the airport, weren’t made for this.
Lines have been interminable. And that’s true even for passengers whose flights are on time, or at least haven’t been cancelled. Most people are paying for service from their airline with their time. One ingenious mom in Atlanta decided to pay to cut the check-in line with money instead.
His parents put up the equity in their home, among other contributions to his bond, and he was released under numerous conditions. He has to confine himself to his parents’ home. To get there he flew New York JFK – San Francisco, presumably in American Airlines business class, because he was spotted in American’s JFK Greenwich lounge.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
