Category Archives for Passengers.
A passenger on board American Airlines flight 292, which departed Saturday evening from New York JFK enroute for Delhi, was arrested on arrival in India Sunday night after getting into an argument with another passenger – and urinating on them.
Video has been seen on twitter over a million times of women on board a TUI flight blasting music, dancing in their seats and tossing back a beverage – while a passenger across the aisle has her head planted firmly in her tray table with hands over her ears trying to escape the madness.
A couple of weeks ago an American Airlines first class passenger was dragged off of a flight by police after he insisted on a predeparture beverage.
A Delta Air Lines first class passenger took a different approach to being denied their pre-takeoff cocktail.
A passenger was kicked off of an Alaska Airlines Portland – Las Vegas flight after spending 10 minutes in the lavatory before departure. The woman was killing time on her phone, admitted not understanding how the bathroom worked, and said she’d had ‘one and a half mimosas’ at the airport but doesn’t appear to have been intoxicated.
Usually when passengers go into the lav with their phone it’s to watch you-know-what. This woman was apparently having a conference call?
Do parents with crying babies have just as much right to be on the plane as you do?
Toronto Blue Jays pitcher Anthony Bass blasted United Airlines after a flight attendant asked his pregnant wife to clean up her seating area after their two year old daughter spilled popcorn on the floor. According to Bass, cleaning up after his kids isn’t his wife’s job – that’s for the cleaning crew.
Officers had accused the woman of being intoxicated “due to her mannerisms and tone of voice,” not understanding that “her hearing problem can affect the volume of her voice in loud settings.”
One United Airlines customer brought cupcakes for the airline’s employees to celebrate crossing the one million mile threshold, earning lifetime Gold status with the carrier (and extending his status to a partner). He wasn’t looking for the airline to do something for him, he did something for the people at the airline who have helped him along his journey.
A first class American Airlines passenger was kicked off of a flight after requesting a predeparture beverage. He refused to leave after being told to do so a flight attendant and a pilot, so police were called.
He wants to know what he’s done. It doesn’t matter, he’s been told to leave and in the moment there’s nothing he can do about it. The request does not have to be reasonable. He’s going to have to comply.
New U.S. Senator J.D. Vance (R-OH) got frustrated with United Airlines and tweeted out his boarding pass, complete with reservation number and MileagePlus number.
Vance had blasted United Airlines for something that airline passengers are frustrated with all the time – the failure to update customers in a timely manner. In this case the plane hadn’t yet boarded at the scheduled boarding time, but was still showing as though it would.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
