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A Quick Jaunt to Southern India: Etihad First Class, Washington Dulles – Abu Dhabi

by Gary Leff on December 31, 2013

Dec 31 2013

Previous Installments: Introduction and Trip Planning Etihad Lounge, Washington Dulles I flew Etihad first class earlier this year both New York JFK – Abu Dhabi and also Abu Dhabi – Dusseldorf. In some ways this Etihad first class flight was better than either of those, though my return flight to DC would be better still. Etihad’s premium cabin award availability, certainly booking far in advance, is amazing. At times they’ve seemed to go through cycles where their entire first class cabin or at least the majority of it on both the New York and Washington DC routes has been open for awards. Most of the time there are 2 first class award seats. And from the US they partner only with American, which means the bulk of demand for the seats comes from American’s frequent…

A Quick Jaunt to Southern India: Etihad Lounge, Washington Dulles

by Gary Leff on December 29, 2013

Previous Installments: Introduction and Trip Planning The Empire CLS car dropped me off at Dulles airport and I went to check-in with Etihad. Etihad’s counters are on the backside of the main terminal, and signage isn’t great, so it’s worth knowing this in advance. There was a big posterboard advertising onboard internet, but the poster was turned to the side which was my first indication that this flight wouldn’t have internet. I was flying out on a Sunday night, so wouldn’t be missing much work by not being online, and it’s no longer free for first class passengers. Not a huge loss, but Etihad has internet now on a large chunk of their long haul fleet (I had it flying Abu Dhabi – Dusseldorf back at the end of February). There was one person in…

A Quick Jaunt to Southern India: Etihad First Class and a Park Hyatt Chennai Suite (Introduction)

by Gary Leff on December 28, 2013

Dec 28 2013

I recently spent four nights in Chennai, India flying Eithad first class (business for the regional flight) and staying in a suite at the Park Hyatt there. On the surface it may seem strange to fly to India for just four nights on leisure, as well as to choose to travel to Chennai as a tourist. But it made sense to me for several reasons. I have way too many miles. With large balances in both US Airways Dividend Miles and American AAdvantage, my points stash will become even more concentrated. Despite three international first class award trips in 2013, I end the year with more points than I began. So my willingness – and even eagerness – to spend points is high. Though I’ve been to India, I’ve never visited Southern India. Chennai is…

How I Confused a Hotel into Giving Me a Free Suite Upgrade

by Gary Leff on December 1, 2013

An interesting thing happened on a recent stay at the Hyatt Regency Austin. I wound up with a ‘free’ upgrade to a suite with view of Lady Bird Lake and a patio. And I almost got kicked out of that suite! I’m not going to do a full review of the hotel, as I’ve already written about this property here and here (so didn’t feel the need to write about it after several subsequent stays, natch). Hyatt Gold Passport offers complimentary upgrades to Diamond members, but those upgrades exclude suites. Some hotels will give out available suites to diamonds if available anyway, but the program doesn’t promise it. If a Diamond wants a suite, they can confirm one at time of booking four times per year (for up to 7 nights on each stay) using…

Westin Austin at the Domain I Guess is Kinda Sorta in Austin

by Gary Leff on November 25, 2013

Westin Austin at the Domain isn’t downtown. If you need to be in Downtown Austin, you don’t want to stay here, you would face a 20 minute drive without traffic and heading into the city at peak business times it would be much more. But if you need to be north of downtown, it’s a good hotel that often prices much less than downtown alternatives. This four year old hotel is at the back of the Domain outdoor walking mall. There are plenty of restaurants, there’s shopping, and the staff are quite nice. In some ways it’s fairly non-descript, with standard Westin rooms. Here was my view waking up in the morning: The parking lot though gets very full, likely juiced by non-hotel guests. (Parking is free for everyone, as is internet.) Many readers know…

My Favorite Noodle Shop Now Has an A Rating from the Health Department — But is Still Good

by Gary Leff on November 25, 2013

I’ve written before about Lam Zhou Homemade Noodle on the edge of Chinatown in New York (here, and here). On a recent visit I was very nervous. The front window now displays an “A” rating from the health department. Ruh-roh. Was it going to be any good? What’s more, the refrigerator with drinks was no longer sitting outside. It was now actually in the restaurant. Not to worry, the interior of the restaurant looked as it ever has before. There’s still the same guy pounding noodles on a table between the dining room and kitchen with his bare hands. The menu is up on the wall. Very little English is spoken, but everyone knows what you mean when you ask for “Number 2, and a Number 11.” The nooodles – both as soup, and on…

Declining Service Levels at the Andaz Wall Street

by Gary Leff on November 19, 2013

I wrote up stays at the Andaz Wall Street back in 2011 and also in 2012. I did not write about other stays I’ve had at this property because they were remarkably similar. Every time I have stayed there I’ve gotten the same room type — a large L-shaped room with a piece of furniture in the middle separating bedroom from living room; a junior suite that used to be considered a large room and now is an “Andaz Suite.” In other words, they downgraded the room type that they confirm upgrades into (whether using a Diamond confirmed suite upgrade or using points). And each stay after my first one the breakfast benefit was taken only in the restaurant, no more room service. Nonetheless, I’ve always considered this a good hotel for the location. Some…

The Westin Diplomat’s Views Are Just as Magnificent But It Isn’t As Great as a Gold Than it is as a Platinum

by Gary Leff on November 17, 2013

I first wrote about the Westin Diplomat outside of Ft. Lauderdale as far back as the fall of 2005. My blog has been through a couple of moves since then and I don’t have the photos from that stay, but it’s been a property I’ve stayed at many many times since then. Here’s a comprehensive review, with photos. Long before Starwood introduced a free breakfast benefit for Platinums at hotels without an available club lounge and ‘Suite Night Awards’ for Platinum members who stay at least 50 nights in a year, allowing those members to express preference for when they’ll receive an upgrade, I recommended this hotel as probably offering the best Platinum treatment anywhere. That’s because the Westin Diplomat has a lovely club lounge space on the 33rd floor overlooking both the Atlantic Ocean…

In All My Years of Travel, a New Hotel Mistake for the First Time

by Gary Leff on November 11, 2013

I’ve stayed at the Hyatt Regency Coral Gables several times this year, and I’ve written about it a couple of times here and here. It’s a good solid hotel for what it is, I find it convenient to the Miami airport (it’s not an airport hotel) and friendly staff. They take care of Gold Passport Diamond members well, with good upgrades (the two reviews above involved complimentary upgrades to junior suites) and good breakfast beenfits (they let you take your breakfast benefit via room service if you wish). So imagine my surprise when I showed up there recently with no reservation. I’ve made some booking mistakes in the past. Four and a half years ago I showed up at the Novotel Suvarnabhumi in Bangkok with a reservation for the wrong month. And I’ve turned up…

Hyatt Union Square’s Small Rooms and Super Comfortable Beds

by Gary Leff on October 31, 2013

Hotels in New York were pretty heavily booked, there weren’t any standard rooms for points even at the Andaz 5th Avenue where I love to stay. I wasn’t going to spend over $600 for a room there. I couldn’t get a standard room at the Andaz Wall Street, either. But I could burn points at the new Hyatt Union Square. It’s Hyatt Gold Passport category 5, or 18,000 points per night. With room rates a bit over $400 (an tax applying to paid rates but not awards) that seemed a reasonable redemption. And I’d get to try a new hotel in the city. The day before my arrival I received an email from the hotel asking my anticipated arrival time. It was going to be a bit after 3pm. I suspect they were pretty chock…