Two years after it was announced that Accor would be buying Fairmont, we have details on the demise of the Fairmont Presidents Club program. If you want to familiarize yourself with Accor, three years ago I uploaded the chain’s secret loyalty manual.
Fairmont Royal York Toronto
Fairmont Elite Status Becomes Accor Status
Fairmont elite status will be matched to Accor status as follows:
However they also have a more complicated chart for folks who have status with both Accor and Fairmont:
Be sure that your name and address match on both of your accounts, they do not have a ‘linking’ process in place but appear to just be doing data matching of lists on their own.
Back in April I was assured that Lifetime Fairmont Platinum status earned from a mistake will be honored.
Earning in the Accor Program
Fairmont Presidents Club e-certificates awarded March 1 will expire February 28, 2019.
Transitioning to the Le Club Accorhotels program will mean earning points based on spending at Fairmont hotels as well as across the Accor portfolio of hotels.
Accor earning is generally weak. Each Accor point is generally worth 2.35 cents.
- Classic members earn 25 points per €10 (roughly 4.7% rebate)
- Silver members earn 31 points per €10 (roughly 6.1% rebate)
- Gold members earn 37 points per €10 (roughly 7.52% rebate)
- Platinum members earn 44 points per €10 (roughly 8.7% rebate)
In contrast, other major programs offer at least a 6% rebate for general members and up to a 12% rebate for top tier elites for their spend.
Elite Benefits Under the Accor Program
Even for top tier Platinums late checkout is subject to availability and upgrades are to next room category if available. Club lounge access is a benefit at the Platinum level.
Fairmont’s guaranteed late check-out or suite upgrade certificates go away. The loss of confirmed suites stings a great deal.
While elite Fairmont President’s Club members receive annual e-certificates to use for room and suite upgrades, Gold and Platinum members of Le Club AccorHotels receive an automatic upgrade to the next best room or room category available, with every single stay – subject only to availability at the time of check-in. No e-certificates required!
Here’s the Q&A on program changes.