Life’s Big Decisions? At This Marriott, Check The Bathroom [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. No one “stole” the guy’s airpods. he forgot them and they were left on the plane. Anyone that actually expects to get anything back that was left on a plane (and I’ve left a Kindle in the seat back pocket before) is a little crazy. Agree likely cleaning crew and in a perfect world they should be turned in but to actually expect that isn’t reasonable. Next time make sure you take all your property when you deplane.

  2. @Retired Gambler

    I don’t know what kind of world you live in but it’s not crazy to expect people to turn in lost property. It’s theft. Last time I checked theft is illegal, unethical, immoral, and against the employers policy.

    Calling that out is the right thing to do. The thief should be fired. Why you think otherwise is difficult to fathom. The fact that this person left their property onboard is irrelevant.

  3. It’s weird that somebody can leave their items in a public place and then claim that they are “stolen”

  4. Obviously, when forgetting something of value in a public space, one should not expect that it will be there upon return. However, I’d like everyone in the comment section to just take a moment and reflect on how sad that is. No one encountering a wallet, air pods, or anything else of value can possibly be thinking “This has been hand-placed in this public spot by angels for me to find as a personal gift from almighty God.” Even where this may not be technically illegal (local laws vary), this is absolutely, morally, theft. I would argue that it is /reasonable/ to expect that people will do the ethical thing here, even while acknowledging the reality that this often doesn’t happen.

    As a side note, I am pleased to say that many years ago in a jet-lagged rush to get off the plane I left my ipad on board, and AF dutifully held it for me to pick up. It was in a bag with my last name and seat number. Little things like this help to build brand loyalty.

  5. Is this the same person who left the dirty diaper in the seat back? Or the empty soda can there? Love these idiots who think that everyone else has to track them down to return their “left items” because they are too lazy to keep track of it themself.

    This is why they have a bag. You put your name and phone number on your tighty whities and put them in your back so that you can bring them home to mommie to wash for you.

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