Live Online Chat with Southwest Rapid Rewards

Southwest is the next in the series of live chats on Milepoint.

Mark your calendars for Thursday, October 20 at 9:00pm Eastern.

We are pleased to announce another of our “A Conversation with …” live chat series event, featuring one of the most prominent leaders in the travel industry.

Join us and our special guest Jonathan Clarkson, Director of the Rapid Rewards Loyalty Program (and soon integration of AirTran A+ Rewards), on October 20 at 7:00 p.m. MDT for the live milepoint chat event.

You can ask questions online during the chat or pre-submit there here.

And you can sign up for a reminder on the event page.

Meanwhile, via Million Mile Secrets, you can get 500 Southwest Rapid Rewards points by signing up for their two e-mail newsletters and remaining subscribed for three months.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. It looks as though Southwest is asking anyone and their brother or sister to say something good about how much they improved.

    Each time there is negative they move on with hopes of finding one they will use in a marketing effort.

    Its really a let down to see it posted here….

    I’d be really happy to see everyone just ask why they do not honor drink coupons that never included a date they expire or how they have forced families to board in different sections because their systems can’t let companions to have the same record locator.

    JMHO – WN has lost the mindset that gained them market share and removed almost every benefit they had. Heck, read the WSJ, they aren’t even a ‘discount’ airline any longer. Legacy prices without a first class….

    I have lost the LOV….

    WN changes have been overall very very bad and they are looking for a way to say they have been good….

    Throwing – indirect – money around to people with will say the changes have been so great.

  2. I remember these chats from FT, they are pretty good. But for me to participate I need…incentives:-) How about some points Southwest given away to participants? If not, I will just wait for the transcript:-)

  3. Your Itinerary is ineligible for check in online. If you have questions or require further assistance, please contact a Southwest Airlines Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792). (SW302101-eOGlYJgOQ_WCxcQFQVV2RA)

  4. I was to on this flight 316 Confirmation number KDZLYI from Boston to mbj check in my baggage is to find out that the plane is full so my baggage was off leaving me behind I was told I was going to get it back the same day. got a number to call but can’t get through, I was told that there is no flight to Jamaica until Saturday, but I have seen a flight going to Jamaica Thursday would want to be on this flight try and help me I need to go home Very concerned about my baggage

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