IHG appears to have rolled out fully dynamic pricing for awards. While that means some hotel redemptions for a very low number of points now, long term this is a terrible thing for members. Don’t believe others who call dynamic pricing an ‘amazing deal’.
Harrell’s cello was naturally a valuable item and he used to purchase an extra seat on the plane for the cello when he traveled. He was a Delta frequent flyer, and he thought that if the cello had a seat that the instrument should also be a member of SkyMiles accruing points for the ticket purchases. Delta warned him in 2001 that SkyMiles membership was limited to people, but Harrell persisted. He continued earning miles for his cello successfully for many years and then eventually in 2012 was banned from the SkyMiles program.
His story was featured on The Colbert Report where I appeared in defense of Delta.
With Las Vegas preparing to re-open, American Express is making a bet on the future of travel and the gaming resort city. They’ve announced this morning that they’re expanding their Las Vegas airport Centurion lounge by approximately 50%. The lounge, once it re-opens, will stay open throughout most of the construction periods with only brief closures.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Employees with more than 25 years at Delta are being offered a retirement package, while most employees are being offered a voluntary ‘early out’ that should be more attractive than being let go when CARES Act restrictions lift.
It’s sad that it’s come to this. Delta’s projections for a smaller workforce are in line with those of United and American. In the end I wouldn’t be surprised to see more employees let go by one or more of those airlines beyond what’s been outlined so far.
United Airlines CEO Scott Kirby spoke at the Bernstein Strategic Decisions Conference and spoke confidently about shedding costs and preparing for a rebound in air travel. He offered that bankruptcy isn’t a strategic option, that airlines are foolish to retire fleets too quickly, and that MileagePlus is going to be a great source of cash – whether by selling a ton of miles or borrowing against the program.
Overall (9) claims Kirby made seemed both new, compared to previous statements, and struck me as noteworthy.
There are two ways travel can spread the virus. Both are manageable at this point. Europe’s CDC has brand new recommendations for re-opening travel.
British Airways notified members of a change to its frequent flyer terms and conditions to limit the ability to sue.
Mandatory arbitration, though, is so 2018 and may wind up costing British Airways a lot more than lawsuits would have.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last night I broke the news exclusively that American Airlines would shed at least 30% of management and support staff, and I outlined the two voluntary packages being offered to most employees and what the involuntary package would look like.
A couple of correspondents – a throwaway account on Twitter, an anonymous email – complained to me that the airline had to move up their notice to employees because I had the scoop. They weren’t going to inform staff of the layoffs last night.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
