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“Sorry If You Miss Your Connection”: Today’s 9/11 Ceremonies Shut Down Customs, Diverted American Airlines Flight

by Gary Leff on September 11, 2025

Sep 11 2025

Government 9/11 ceremonies trapped passengers at customs and immigration inside the San Francisco airport today, and forced an American Airlines flight to divert away from National airport.

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13 Comments

Flailing Southwest Airlines CEO Eyes First Class, Lounges, Europe Flights To Bring Back Customers

by Gary Leff on September 11, 2025

Sep 11 2025

After abandoning their core business model and customers, Southwest’s CEO is weighing first class cabins, airport lounges, and Europe flights in a scramble to redefine the airline.

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58 Comments

‘Let’s Roll’: Twenty-Four Years After 9/11, Few Know These Hidden Stories

by Gary Leff on September 11, 2025

Sep 11 2025

Two decades later, I still carry the memories of 9/11—and the hidden aviation stories that most people have never heard.

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15 Comments

British Airways Business Class Passenger Turns 9-Hour Flight Into Nintendo Switch Golf Marathon

by Gary Leff on September 11, 2025

Sep 11 2025

A woman took video of her boyfriend playing Nintendo Switch golf for nine hours of a British Airways business class flight.

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11 Comments

‘Even Water Must Be Hidden’: British Airways Bans Flight Attendants From Selfies, Coffee And Soda

by Gary Leff on September 11, 2025

Sep 11 2025

British Airways has introduced a sweeping new rulebook for flight attendants—banning coffee, soda, and even selfies in uniform, with water only allowed if it’s “discrete.”

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9 Comments

‘Every Worker Is Indian’: Here’s Why It Seems Like Nobody At London Heathrow Is British

by Gary Leff on September 10, 2025

Sep 10 2025

A viral video claims “every worker is Indian” at London Heathrow Airport—here’s why it can seem like no British staff are there, and what’s really behind it.

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43 Comments

New 50,000 Point Bonus: No-Fee Mesa Card Pays Points On Your Mortgage + 3X On Daycare, Taxes & Insurance

by Gary Leff on September 10, 2025

Sep 10 2025

When I got the card there wasn’t a bonus, but I did receive their summer spending promotion with over 50,000 points for spend on the card over three months and I’m about to complete that.

Right now, though, there’s another 50,000 point bonus offer – open to both new and existing cardmembers.

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5 Comments

Airlines Made $28 Billion From Credit Cards—But One Gets 62% Of Its Revenue From Fees [Roundup]

by Gary Leff on September 10, 2025

Sep 10 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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17 Comments

Southwest Delays Denver’s Quiet Airport Plan—Travelers Still Drown In Announcements

by Gary Leff on September 10, 2025

Sep 10 2025

Airports from San Francisco to Amsterdam are cutting background noise—but in Denver, Southwest has not joined, leaving travelers stuck with constant announcements.

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12 Comments

Delta Surges Back To #1 In On-Time Reliability—Even Bankrupt Spirit Beats United & American

by Gary Leff on September 10, 2025

Sep 10 2025

Delta is back on top in airline on-time performance rankings for August. They were followed by Spirit and Alaska, with United, Southwest and American in the middle of the pack of the U.S. airline industry and JetBlue and Frontier at the bottom.

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15 Comments

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About Gary Leff

Gary LeffGary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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