In 2015 United launched a new compensation program with staff given discretion on when to distribute the vouchers.
United has tweaked the program several times, and is now testing giving out miles instead of travel vouchers.
by Gary Leff
In 2015 United launched a new compensation program with staff given discretion on when to distribute the vouchers.
United has tweaked the program several times, and is now testing giving out miles instead of travel vouchers.
by Gary Leff
A passenger appears to have been tasered in the low B gates at Dallas Fort-Worth airport. This was posted Thursday evening, about 15 minutes before I passed by these same gates, but the incident seems like it happened during the day.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
When Bernie Sanders was running for the Democratic nomination in 2016 he charted a Boeing 767 to meet the Pope. Dinner included herb crusted lamb and fine cheeses along with lobster sliders midflight. While the democratic socialist does fly coach, even North Korea’s Air Koryo has a business class.
Senator Sanders, who honeymooned in the Soviet Union, looked sheepish flying first class on an American Airlines Embraer ERJ-175 regional jet.
by Gary Leff
American Airlines had been winding down its partnership with Alaska Airlines. American viewed Alaska Airlines as a competitor once Alaska acquired Virgin America. They emphasized the substantial route overlap rather than the unique contributions of each airline.
Now they’ve done a 180 degree turn. But for this to work for American, can Alaska have such a generous frequent flyer program?
by Gary Leff
The LAX Centurion lounge is close to completion. And, it seems, the Charlotte lounge looks close to ready as well.
Not all the letters are up on the sign above the elevator to the lounge – but this is something that would generally come last as they complete the lounge and prepare for inspections.
by Gary Leff
Ultimately this is long on narrative, and in the near-term relies mostly on buying carbon offsets which are questionable in effectiveness and limited in supply (if every company wanted to fully offset there wouldn’t be nearly enough opportunity to go around, so Delta is in some sense just bidding up the price of offsets that will be taking place anyway).
Noble goals, and surely they’ll make progress towards those goals, but the claim that they’ll be a carbon neutral airline next month is dubious to say the least.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
American Airlines has a new internal video for employees explaining that cramming more seats onto planes is good for business and good for customers too. Vasu Raja, the airline’s Senior Vice President of Network Strategy, says that densifying “both for our customers, for our team, and for the future of american airlines that’s an amazing thing.”
There are four basic arguments American makes. I don’t think they hold up well to scrutiny.
by Gary Leff
American and Alaska are partners again. The previously-announced March 1 breakup isn’t happening. Alaska Airlines is joining oneworld. And American will fly from Seattle to Bangalore, India (and Seattle – London).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »