Airline CEO Wants Government to Ban Business Class for the Public Good

Nov 16 2019

Every business can do this, cloak their self-interested lobbying in the mantle of benefit for a broader public good. Indeed, most businesses who seek to profit by political rather than economic means do this today. It’s just exceptionally common in the airline industry, where government corruption has run rife on consumer interests for a hundred years.

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Can’t Look Away: On This Flight Every Seat Back Television Was Tuned to the Same Thing

Nov 16 2019

This is much better than the olden days when everyone on a plane watched the same thing because there were just overhead monitors, and one thing playing on all of them. On an American Airlines flight from Sydney to Honolulu to Dallas back in 1991 they kept playing John Goodman’s King Ralph over and over – and I wanted to impeach the airline’s Vice President of Inflight.

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United Now Charges a Fee for Close-In Booking of Awards – Collected in Miles Instead of Money

lufthansa
Nov 16 2019

It’s sad that United maintained they weren’t making changes to partner award pricing – and then did so immediately on the very day they eliminated close-in booking fees in cash.

As a general matter they appear to be charging more for close-in redemption of United flights, too – so there’s no ‘fee’ for close-in booking, just a mileage penalty.

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One Hyatt Now Charges Extra For Use of an In-Room Desk

Nov 16 2019

First we had deceptive resort fees – part of the room rate is hidden, called a fee, and you don’t see it included in the total cost of a room when you’re comparing hotel rates on a website. Resort fees spread to hotels that aren’t resorts. In cities they started to call resort fees urban destination fees.

I thought we had reached peak absurdity with the spread in Las Vegas of ‘venue fees’.

When I covered this new type of fee back in September I asked, ‘Karl Marx said history repeats itself first as tragedy then as farce. If venue fees is hotels repeating the resort fee as tragedy, can the farce be far behind?” Apparently we’ve already reached farce.

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