A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Airlines May Sacrifice Aircraft Interior Maintenance But That Doesn’t Make Them Unsafe
Most of the things that raise concerns for airline passengers aren’t safety issues.
It’s natural for passengers to wonder if seeing broken items in the cabin means that’s also how important maintenance are being neglected. Is the aircraft safe? Except U.S. airlines really haven’t sacrificed safety even during the toughest times.
Deal of the Year 90,000 Iberia Points Now Transferrable to British Airways – With a Catch
Oh the drama! First Iberia offered up to 90,000 points at a cost of around $300 for booking flights you never even need to take. That’s because the points were supposed to post right away, and expire if unused December 1, while flights could even be for next year.
Iberia started freezing accounts that took advantage of the promotion and coming up with reasons not to honor the deal for some members. However they honored the deal for most people and even have been unlocking some accounts and continuing to post bonus points.
American Airlines Employee Podcast on Providing Better Customer Service
American Airlines believes that investing in product, while necessary to keep up, won’t be a sustainable advantage. All airlines can buy the same products. So the real competitive advantage has to be culture.
The airline does a weekly podcast for employees. This week’s episode is about the airline’s Elevate Training.
Hundreds of United Passengers Stranded Overnight at O’Hare Were Woken at 4am to Take Blankets Back
When United delayed several flights overnight this week at Chicago O’Hare, passengers took to cots provided by the airport. But airport security rousted them all at 4 a.m. adding true insult to injury.
Delta Names Raleigh-Durham Their Next Focus City (Mini-Hub)
Austin’s airport is adding 37% more gates next year, and Delta is preparing to make it a focus city complete with SkyClub with outdoor deck.
Focus city status isn’t official for Austin yet, but as of Friday it is for Raleigh-Durham which serves the Research Triangle area of North Carolina, where Delta is already the largest airline (carrying one-third of passengers, with 10% connecting connecting traffic). Delta’s other focus cities are Cincinnati and Boston (of course Cincinnati used to be a hub).
Filing Europe Flight Delay Claims is Easy and Southwest Disses Wall Street on Seat, Bag Charges
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hilton Extends Double Points Promo, Offers Up to 7500 Points for Car Rentals
Hilton has been running double points since May 1. Hilton usually runs double points, for instance they basically ran it all of 2016.
Apparently they’re not ready to launch a new, exciting different promotion right away because instead of ending double points August 31 they’re extending it.
Robert Mueller and Donald Trump, Jr Spotted Together – at Washington National Gate 35X
They were both on American Airlines regional flights. It doesn’t matter whether you’re the son of the President, or if you have an unlimited scope and the full resources of the federal government at your disposal to investigate that President. Everyone is brought down to size at Gate 35X. Truly, it is the most humbling aviation experience in the country.
I’ve written before that the previous administration could have closed the Guantanamo Bay detention facility and just moved terrorism suspects to this gate.
Using Delta Miles for Family of Four Saver Business Class Availability to Asia
Delta sometimes makes decent business class award space available to Europe, generally when prices are at their lowest for paid tickets. Getting to Asia on Delta can be much harder without paying exorbitant mileage costs (e.g. 200,000-plus miles per person in each direction).
However Delta’s partners, especially their Chinese partners China Southern and China Eastern, offer good availability from West Coast gateways.