Last night American Airlines started showing some award space online for Cathay Pacific, Malaysia Airlines, Qatar, and SriLankan. That’s been pulled and is no longer available.
At a meeting between American Airlines employees and airline President Robert Isom last week, a sim instructor asked whether – with higher fuel prices – there’s an ‘industry initiative to increase fares’ to compensate. Isom explains that American is lagging behind on premium revenue.
However he thinks that premium economy will drive higher performance, and that basic economy and segmentation will “offer our customers what they want to buy, trying to encourage that move up the ladder” and that this will fix things.
No one offers a free airline ticket for answering three questions and sharing the (scam) offer with friends.
Anyone offering something for free but asking you for a credit card to claim your prize is suspect. However scammers are getting good at making themselves look like the brands you know and maybe even trust.
American appears to have at least partially added the ability to book awards online with four more partners: Cathay Pacific, Qatar, SriLankan, and Malaysia Airlines.
Chase shared with me that Ultimate Rewards would no longer partner with Korean Air SkyPass after August 24. You have through August 24 to make these transfers.
American Airlines is a big operator of Boeing 737s, a workhorse of the domestic fleet. But they’re also a big operator of Airbus narrowbodies, including the larger A321 version. There are 121 Legacy US Airways A321s, and there are 98 legacy American Airlines A321s.
The airline also has 100 A321 ‘neo’ or ‘new engine option’ planes on order. And at an employee forum last week American’s management shared their plans for these A321neos, as well as plans to update the interiors of existing A321 aircraft in the fleet.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
In July American Airlines came in 15th in on-time performance for North American. They weren’t just behind Delta, Hawaiian and Alaska but also United and Southwest and even Spirit. Despite a company-wide push to depart exactly on-time over everything else, they don’t seem to be arriving on-time.
This has been an ongoing issue.
American Airlines will move out of terminal 2 in March 2020 and “commence operations in our new Terminal 1 and Boarding Area B”
However Alaska Airlines will not take over the Admirals Club space. The airport wants that for retail. Alaska wants to “leas[e] some of the build-back space for a potential lounge” and may be looking at a two-level club.
This is all good news for corporate customers, especially big customers of United. Outside of change fee and reaccommodation waivers, the benefits largely come at the expense of flyers who are not corporate customers. Luckily the extra juice corporate customers are getting here is very much at the margin, a Platinum member’s upgrade will still trump a Gold member for instance.
More seats that require a fee isn’t surprising, but it does make buying up from United’s uncompetitive basic economy that much less appealing. Non-corporate leisure customers should increasingly consider American, Delta, or Southwest.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
