If you wanted to say more than thank you to a Starwood employee, the way to do it was always handing out certificates sent to elites by Starwood Preferred Guest.
Starwood used to send these paper coupons to Platinum members. There’s now a new way to reward Starwood employees.
In 2013 Delta eliminated SkyMiles elite qualifying miles earning when traveling on their SkyTeam partner Korean Air.
Scuttlebutt at the time was that this was Delta playing hardball with Korean — the Seoul-based carrier wouldn’t do a joint venture with Delta, at least on Delta’s terms, so they weren’t going to incentivize their customers to fly Korean Air.
American Express Centurion Lounges are great. They’re stylish, offer complimentary real hot and cold food items and a complimentary tended bar. The Dallas Fort-Worth and Miami lounges have complimentary spas. There are kids rooms, showers in most. And customer service is great.
The challenge is that, to borrow from Yogi Berra, they’re so good I don’t go there anymore.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It’s no longer $150 plus $25 for each additional passenger on the same reservation.
This morning’s Hawaiian Airlines flight 7 from Las Vegas to Honolulu made it out over the Pacific Ocean, dumped fuel, and diverted to LAX because a passenger objected to being asked to pay $12 for a blanket.
He asked a flight attendant for the phone number to call the airline to complain.
While there are certainly challenges with overcrowding at some lounges thanks to how many of us now have Priority Pass cards from premium credit cards, you have to hand it to the Collinson Group’s team for getting creative adding lounges like Turkish Airlines at Washington Dulles, the Sofitel Heathrow terminal 5’s club lounge, and a restaurant at London Gatwick.
And now the Minute Suites in Philadelphia is now a Priority Pass lounge.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
CNN Whitehouse photojournalist Mark Walz flew Southwest Airlines out of West Palm Beach, Florida on Monday night and checked some camera equipment….
Qatar just announced their own suites, topping even their existing product. They’re the second airline in the world to announce suites with doors in business class. And they look really impressive.
Here are the details you need to know.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
