It’s often been said that there are two kinds of luggage: carry on and lost.
Baggage handlers don’t usually just send your stuff somewhere else for kicks. But one man did, hundreds of times, and for months. He’s being charged criminally.
by Gary Leff
It’s often been said that there are two kinds of luggage: carry on and lost.
Baggage handlers don’t usually just send your stuff somewhere else for kicks. But one man did, hundreds of times, and for months. He’s being charged criminally.
by Gary Leff
There are easter eggs here, like as others have noted the Boeing 787 mother and her 737 child. Sadly despite the impending 747 retirement the Queen of the Skies made no appearance as Pa.
Oscar Munoz says thank you in Spanish. Some will see that as political but United’s global themed safety videos predate the election.
by Gary Leff
Private jet travel can make great sense even if the political optics are tough especially when traveling between small cities on a tight schedule.
Secretary of Health and Human Services Tom Price, though, is coming under fire for one of his private jet flights last week: Washington Dulles – Philadephia.
by Gary Leff
American offers premium economy on Boeing 787-9s and is rapidly retrofitting its Boeing 777-200 fleet to add premium economy seating.
Today American has rolled out a formal day of departure upgrade program for going from coach to premium economy seats. They’re using the ‘Load Factor Based Upgrade’ (sometimes referred to as LFBU) system to offer upgrades at check-in if seats are available.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
Our cell phone geolocation data is tracked. Traffic cameras are plugged into government databases. Internet traffic is monitored. Who’d have thought the one place we could have true privacy is in public view in an airport parking lot?
by Gary Leff
It’s hard to remember the last broadly positive thing any major US airline has done for frequent flyers.
Why do you think American AAdvantage members are the loudest about recent frequent flyer program changes? There’s not a ton of difference between the programs anymore. Delta is less trustworthy. American has worse award space. United doesn’t offer top tier elites international upgrades on any fare. So there are differences, but not nearly as much as there used to be.
by Gary Leff
Chinese civil aviation regulations forbid the use of mobile phones inflight – even in airplane mode – but they do not forbid the use of tablets.
I know this but out of habit had my phone out and was scolded for it by a flight attendant on China Eastern last year. I was perplexed for a moment, trying to explain that the phone was in airplane mode.
by Gary Leff
I’ve been following the work of Chris Guillebeau for a long time. Chris has visited every country in the world and he did it as a miles and points guy, he wrote an introductory guide that I covered back in 2009.
His books always hit the New York Times best seller list.
by Gary Leff
Hilton’s big changes this year have been all about making small amounts of points useful. They got rid of their award chart along with free points pooling across members, and promised a new shop with points experience with Amazon to replace their existing HHonors merchandise redemptions.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »