When I get on a long flight the first thing I do is take my pants off. That is, I change into pajamas. If I’m flying first class the airline usually gives me a pair (to keep, though my home is full of airline pajamas I rarely taken them along anymore).
If I’m flying business class some airlines provide pajamas, others don’t. United offers them on flights of 12 hours or more but only stocks enough for 60% of passengers to take them.
This fall Barclaycard will launch an Uber co-brand Visa.
Uber is losing a billion dollars per quarter but the biggest co-brand credit card deals run into the billions, it would be a twist if like the airlines which flew through rough times to preserve the underlying credit card business the ultimate road to profitability for Uber rode through the banks as well.
Scott Kirby when he was President of American Airlines talked about Basic Economy as something that would be worth $1 billion to the airline. He modified somewhat to talk about segmentation (basic economy and premium economy combined) as worth $1 billion. He’s used the $1 billion figure at United now that he’s President there as well.
Spirit Airlines is the carrier that advertised their “Many Islands Low Fares” or MILF sale with a young man in bed with an older woman who turns out to be his best friend’s mom — and the tagline, “Think that’s low? You should see our fares!”
So what planet are we on where Spirit is complaining that fares are too low?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
During earnings calls a lot of assertions get made that go unchallenged. They may not stand up to scrutiny but they get repeated because if an airline executive said it, it must be true.
American’s call on Friday included one whopper and one claim I’ve been trying to make sense of.
easyJet flight EZY2122 from Nice to London Luton was delayed nearly 13 hours on Saturday.
Customers were frustrated. But apparently the easyJet experience was harder on airport customer service staff than on passengers, because this agent was photographed hitting a man who was holding a 9 month old baby.
For the last two and a half years I’ve written about customers having their accounts shut down by Air France after transferring points in from a bank partner and redeeming an award.
An Air France auditor claimed at the time, “[T]he use of our frequent flyer accounts as boxes opened to transfer miles with our non air partners won’t be allowed anymore.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Yesterday a three judge panel of the Federal Appeals Court for the D.C. Circuit ruled that the FAA made procedural errors when it declined to regulate seat sizes.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
