Review: Flying First Class on the Third Longest Flight in the World

This post details my first class award redemption using American AAdvantage miles to fly Etihad, Los Angeles – Abu Dhabi … the third longest flight in the world. Previous installments: Introduction, overview, and costs Star Alliance first class and business class lounges, LAX After visiting the Star Alliance first class lounge, popping over to their business class lounge and outdoor deck, and returning to the first class lounge, the woman from Etihad who met us at the first class check-in counter came to collect us when it was time for boarding and escort us downstairs to the departures level of the terminal out out to our gate. Once onboard I remembered that concomitant with the introduction of a new first class product onboard Etihad’s Airbus A380 (‘Residence’ and ‘First Apartment’) as well as on the…

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No More Fuel Surcharges on Virgin Australia Awads with Virgin America (and How to Get Their Points)

Virgin America Eliminates Fuel Surcharges on Virgin Australia Award Redemption Virgin America is a revenue-based frequent flyer program when using points for their own flights (points costs are based on the price of the ticket you’re buying) but there’s an award chart when redeeming for travel on partners. US – Australia business class awards on Virgin Australia cost 45,000 Virgin America Elevate points one way or 80,000 points roundtrip. In the past there have been taxes and fuel surcharges in addition to points, with those fuel surcharges costing more than $400 each way. Virgin America no longer collects fuel surcharges on Virgin Australia flights, so the cost of these awards just went down by better than $800 roundtrip. Indeed, without fuel surcharges even an economy award (25,000 points one way or 40,000 points roundtrip) will…

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100,000 Mile Bonus, Free Virgin Miles, Passenger Shaming and a $5000 Prize Giveaway!

News and notes from around the interweb: Oneworld airline Qatar Airways is offering up to 100,000 bonus miles for flights to different groups of destinations, in various classes of service, and at different times of the year. Earning 100,000 bonus miles also earns an elite status tier upgrade as well. A woman gave birth in the lavatory on a United flight from Lagos, Nigeria to Houston earlier this month. Being born on a US-registered aircraft outside of the U.S. does not confer US citizenship. 250 free Virgin Atlantic miles for downloading their shopping toolbar Passenger caught on camera trying to snoop on a guy’s laptop I’m giving away a prize worth ~ $5000 for blog readers — it’s the European ‘Amazing Race for Regular Folks’ held July 2-14, 2015 — Competitours is for those who…

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US Airways Dividend Miles Program Goes Away Saturday. Here’s Everything That Happens Next (including Changes to How American’s Upgrades Work)

I first reported Sunday night that American and US Airways would combine into a ‘Single Frequent Flyer Program’ on Saturday March 28. American now confirms that date. I spoke with Suzanne Rubin, President of the American AAdvantage program, who shared more of what to expect when US Airways accounts are combined into AAdvantage. Redeemable and elite qualifying miles will be combined on a 1-to-1 basis at that time. This means 2014 elite qualifying miles get combined for 2015 (current) status as well as 2015 elite qualifying miles towards next year’s status. Million mile balances will be combined 1-to-1. US Airways awards need to be ticketed by March 25 at 11:59 p.m. Central. In other words, even held reservations have to be issued by that time as it’s the last moment to issue a US Airways…

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Here’s the Secret to Booking Mistake Fares and Fuel Dumps

Reader Joel asked, Hi, Gary. Other than reading the wiki and almost the entire [FlyerTalk] thread, could you help summarize, or simplify, the [fuel dump] tips and tricks? I think someone could monetize on creating an online course about this subject. Do any exist? There are mistake fares probably every day but only a small percentage know about them, as they are kept privy within inner circles. I would like to better understand how to find them, while keeping it to myself, as well. There’s really two different questions here, Mistake fares — the super cheap often “fat finger” (leaving off a number or hitting the wrong button) deals that aren’t always honored, but can provide top notch travel at 90% or even 99% off when they are. Fuel dumps — how to ‘trick’ an…

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Changes in the Online Hotel Booking Space, and How They Allowed PointsHound to Bring United Back Into the Fold

PointsHound, the hotel booking site that lets you earn airline miles for your hotel bookings, now has United available as a partner — again. It used to, when it launched, but lost its United relationship early on. Competitor site Rocketmiles had obtained exclusivity in the space with United. The Rocketmiles founder had previously been an executive with MileagePlus. There were erroneous reports that United had taken a stake in Rocketmiles. Since then however much has changed. Rocketmiles announced its acquisition by Priceline. PointsHound was acquired by Points.com Kaligo launched with a United relationship. Whether it was merely the expiration of the Rocketmiles’ exclusivity, the Rocketmiles acquisition by Priceline, or relationships with United that Points.com relationship that PointsHound was able to leverage, United is back. The game change for me, of course, would be PointsHound bringing…

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Alaska Airlines Employee Pays a Woman’s Airfare After Delta Strands Her

This is the story of one airline’s generous employee that many have used to try to draw a stark contrast between carriers — the hometown here in Seattle Alaska Airlines and the Darth Vader Death Star Evil Scary interloper Delta. And though it’s a heartwarming story, the larger life lesson about airlines doesn’t actually work. A Vancouver woman is publicly thanking an Alaska Airlines employee for an act of kindness. The employee paid out of pocket for Miriam Thomas to get home after being given the runaround by Delta Airlines. On the outbound the woman had a heck of a time making it to her destination, but that’s not really all that relevant to the story. She was flying Delta from Vancouver to Ontario, California via Seattle. There was a late arriving aircraft and a…

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Changed Your Password for 1000 Hilton Points? You Could Have Taken Control Of Anyone’s HHonors Account.

United, American, and Hilton all suffered recent data breaches. Indeed, Hilton points have been among the most available for sale on the DarkNet. Hilton accounts used 4-digit PIN numbers. That’s not a lot of unique combinations, and Hilton decided that’s not secure enough. In February Hilton reached out to let me know that they’re moving to passwords.. At the time they offered 1000 points to get you to update your password. But their IT wasn’t ready for their announced changes. On March 12 they said they were ready. According to Krebs on Security their password change process actually created a huge security vulnerability. Once you logged into your account you could change the HTML code of the website to gain access to any account. After that, they could see and do everything available to the…

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To Redeem Awards, You Must Find the Flights Yourself and Spoon Feed Them to an Agent

Reader Mike asked, I’ve booked myself a flight to Hawaii but having trouble finding a good one home in F. I’m looking at AS,AA & UA since I have points for all & UA seems to have the most options in general, just not to MSP. My idea is to do separate award searches to one of the hubs, then from the hub to MSP and see what I can find. If I do find something, can I call United to feed the agent segment by segment, even if the website does not list my proposed itinerary as an option when searching HNL to MSP? . Simple answer: Yes Mike is asking about a very important principle in award search. Airline computers are pretty limited in what they’ll search for you. They will come up…

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