@UnitedAirlanes is Better at Social Media than @United

I follow (and often copy my United commentary to) @FakeUnitedJeff, a parody of United CEO Jeff Smisek. I had not been familiar with @UnitedAirlanes though. That account has really taken off since it’s gotten exposure from BuzzFeed. And it’s actually pretty funny (sometimes). People tweet at United via a misspelling (the correct United twitter account is @United — those social media geniuses created a new twitter account with no followers when they merged with Continental instead of changing the name on one account or the other). This account is clearly a parody, in the vein of Untied.com, United Airlanes. And my favorite: (HT: rwoman on Milepoint) (Update: I wrote this post last night and scheduled it for this morning. I see that Hack My Trip has now written on this as well.) You can join…

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How Do You Feel About Bare Feet on a Hotel Wall?

Last month I asked how you feel about bare feet on a plane. I feel very strongly that I never want to see male toes in the office. That’s about the only dress rule I seek to enforce at work. I also do not want to see male toes on a plane. This was a very controversial controversial claim, debated heatedly in the comments. While my claim is a sexist one — it’s usually limited to men — I realized it’s possible for women to take things too far, too. This morning I received an email from reader Andrew. Given the occasional discussions / rants about feet on the wall on your blog I thought you might find this picture amusing. It is from an actual catalog that greeted me in my room last night.…

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American’s New Large Regional Jets Are Roomier, With Seat Power and More Bin Space, and Will Get Inflight Internet

When I first covered American getting these large regional jets, I noted the press release said nothing about internet. I tried to confirm whether the planes would have internet or not, and the folks at American I spoke with hadn’t heard anything about equipping them with internet. It turns out that there will eventaully have internet. I suspect this is a decision that was made after the initial aircraft order. Current aircraft deliveries don’t come internet-equipped. However, they do have 37-inch pitch in first class which is fairly close to mainline standard. Hat tip to AAdvantageGeek, here’s a video tour of the aircraft. The video was posted by the Chicago Tribune and their interest stems presumably that the aircraft will predominantly be service Chicago routes. (American’s revenue out of Chicago tends to lag United’s, and…

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American Changing its Upgrade Priority for International Tickets – and Possible Future Changes with the Impending Merger

Domestic upgrade priority on American Airlines is based on: Elite status level Whether the passenger is connecting off another American flight Whether the passenger is full (Y or B) fare Time of request Time of check-in does not matter for domestic upgrades. When you check in, your upgrade request time carries over from the list prior to the airport — even though you are asked whether or not you want to be added to the airport standby list for an upgrade. Prior to August 1, international upgrades were different. If you did not clear an upgrade in advance, the “time of request” tie-breaker for an upgrade was based on time of check-in rather than time of original request. Getting Status is reporting that American’s international upgrade priority changed on August 1, aligning with domestic upgrade…

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Club Carlson Gifting Concierge (Black Card) Status to Nordic MegaDO Participants

MegaDO frequent flyer trips are billed as once in a lifetime types of experiences, the kinds of things you don’t get to experience anywhere else. Last fall the group chartered United’s first 787. Folks got to sit in United CEO Jeff Smisek’s chair. They had a barbecue on the tarmac in Houston. Last January in Dallas American Airlines set up flight simulator time, and the group practiced a water evacuation into a pool. Some participants even changed into American Airlines first class pajamas first. In addition to all the pre-announced activities, there are often surprise and delights that come along after folks have booked. The next (sold out) MegaDO is the Scandinavian event in September. Participants already knew they’d be gifted Club Carlson Gold status, but they got an email letting them know that Club…

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Bits ‘n Pieces for August 1, 2013

News and notes from around the interweb: Two months of free Hulu Plus 250 free Virgin Atlantic miles for downloading their shopping toolbar Extra person charges for having more than 2 people in a hotel room are quite common in Europe. So I thought it would be useful to share this discussion of how to use points for your family to stay in one room in Europe. Starwood’s fall promotion is double points between September 1 and December 15 plus 2500 bonus points for every five nights during that period (up to 10,000 points for 20 nights). Registration, which is not yet open, will be required. TSA Union Says Frequent Security Lapses Are “A-Plus” The AP‘s David Koenig writes about ‘gate lice’. The Starwood American Express 30,000 point offer may be coming back? I’m beginning…

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When the Government Once Opposed an Airline Merger — it was US Airways and the Same Arguments Were at Play

Accompanying Barbara Peterson‘s critical take on airline consolidation in Conde’ Nast Traveler is an interesting infographic that’s worth perusing. One item in particular stood out to me as likely incorrect, but that turns out to be accurate, and offers some interesting historical perspective on the current American-US Airways deal. When I saw the above graphic, and that claim that ‘0’ mergers had been rejected by the government as anti-competitive I knew that was wrong — because the Department of Justice announced that it would sue to stop the proposed United-US Airways merger in July 2001. Except the infographic is right, reading the statistic on the left it refers to ‘the first decade after deregulation’ so only extends through 1988. And the statistic on the right — 0 mergers fought by the government — is accurate…

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Review of the Hyatt Regency Coral Gables, My Current Pick Near the Miami Airport

About a month ago I had to be in South Florida for business and stayed for the first time at the Hyatt Regency Coral Gables. It served my needs perfectly on a one-night stay near the Miami airport and near my morning meetings, and I’ll be staying there again in a few weeks. This wouldn’t be my choice for an airport overnight. It’s not close enough to the airport and there’s no shuttle. But it’s the perfect hotel for me if I need to be in the area of the airport, in and around Coral Gables, the next day. And it’s the perfect hotel for me if I’m coming into Miami late, renting a car, and and have business in South Florida the next day. It’s close enough to the airport, but it’s a hotel…

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Buy One-Way Star Alliance Award Tickets at a Discount: Avianca LifeMiles 100% Purchase Bonus Back for August

Avianca is back with a 100% bonus on purchased LifeMiles through August 30. That brings the price of purchased miles down from 3 cents to 1.5 cents apiece — which is cheaper than purchasing US Airways under their 100% bonus. Lifemiles seems to run these bonuses quite frequently. You can buy up to 75,000 miles under this offer and will receive 150,000 miles. The most miles you can buy in a calendar year is 150,000. (That means if you max out this bonus that’s also your limit for the year.) The rules say you have to have been enrolled in the prior prior to August 1 to take advantage of the offer. They say that each time they run this bonus, which is why I suggest enrolling in the program even speculatively just in case…

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