Search Results for "united baggage".
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Flight attendant Nadine DuVal shared her thoughts with me, and I asked if I could share them with readers. She gave me explicit permission to use her name, which seemed appropriate because the thoughts are so personal, and I want to make clear she’s speaking for herself only and not her company.
Twitter may not get the experienced agents and priority it used to, there are too many people trying to get service that way, and mass metrics like response times have been imposed.
But twitter can solve real problems that are tough to solve any other way.
In May of last year American refused to allow a 1742 Guarneri violin as a carry on despite policy that should have allowed it.
No airline wants to be like United which breaks guitars forcing valuable instruments into checked baggage. We still remember that incident 8 years later. Memo to airlines, musicians write songs, and songs go viral.
Chase Sapphire Preferred is a great card that covers your purchases and your travels when things go wrong. How do some of the premium cards compare in this way?
Passengers flying to the US on more than a dozen airlines are going to be required to check in all electronics larger than a cell phone. It’s a nearly-complete onboard electronics ban.
It’s often been said that there are two kinds of luggage: carry on and lost. Add a third kind to the mix… damaged.
Premium credit cards offer a dizzying array of benefits you probably didn’t even realize you had — or if you knew at one point, you probably forget when there’s an opportunity to use them.
Break a new electronic device, smash your rental car, run into a merchant who won’t take a return… or the price of something you recently bought drops after you already bought and started using it… there’s something that your credit card company can often do and you get started with a simple phone call.
British Airways is trialing something new at London Gatwick on short haul flights, crew give planes a light clean during the time between flights instead of paying contracted cleaners. COST-cutting British Airways bosses are letting planes take-off with just a “light clean” and toilet waste-tanks unemptied. Crew members are being paid an extra £10 if they give the plane a quick tidy before departure, saving cash on paying contracted cleaners. Crew will be paid an additional £10 per flight segment, and the new standards mean that “a jet’s sewage tank is not always emptied. Instead they fly if it is up to a third full. In addition BA planes can now depart with just 50 per cent levels of drinkable water used for making tea and coffee.” British Airways considers this a test to “see…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
